Logistics & Scheduling Coordinator

Job Description

Job Description

Join the LifeTree Team

LifeTree Inc. is a fresh and fast-growing place to work! We are a progressive company committed to human development and promoting the independence of each person we serve. We empower individuals to make their own choices and live their preferred lifestyles while supporting their families and loved ones.

At LifeTree, a DDD agency , we are passionate about improving the quality of life of those we serve while treating everyone with dignity, respect, and compassion. We are actively seeking enthusiastic, reliable professionals who want to provide valuable administrative services and grow with our rapidly expanding organization.

Position Summary

We are currently hiring a Logistics & Scheduling Coordinator who is phone-first, engaging, detail-oriented, and highly organized. This role serves as a critical liaison between our Field Representatives and existing or onboarding clients, ensuring visits are scheduled efficiently to support regulatory and compliance requirements.

The ideal candidate enjoys working with people, excels at communication, and can confidently manage a high volume of calls while maintaining accuracy and exceptional customer service.

No industry experience is required—we provide comprehensive training and ongoing support in scheduling, customer service, administration, and industry-specific processes.

What You'll Do

• Provide a warm, professional, and confident scheduling experience for existing and onboarding clients
• Coordinate appointments between Field Representatives and clients to facilitate regulatory and compliance-related visits
• Manage a high volume of incoming and outgoing phone calls
• Provide scheduling assistance and support to clients and families
• Respond to inquiries and resolve scheduling conflicts in a timely manner
• Maintain accurate records and data entry within company systems
• Manage administrative tasks including inbox maintenance, filing, and documentation
• Utilize proprietary software and scheduling tools (training provided)
• Communicate effectively with internal teams and external stakeholders
• Support general administrative operations as needed

Qualifications

Required

• Minimum of 3 years of customer service and/or administrative experience
• Exceptional verbal and written communication skills
• Strong phone presence and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent organizational skills and attention to detail
• Strong problem-solving abilities and proactive mindset
• Positive attitude and commitment to meeting goals and performance expectations
• Strong work ethic with a focus on accuracy and professionalism
• Proficiency with Microsoft Office, particularly: Excel, Outlook and Word.

Preferred

• Previous scheduling, appointment-setting, or booking experience
• Experience working with diverse populations and demonstrating cultural sensitivity
• Experience in healthcare, human services, or related service industries

What Makes You Successful

You are:

• Warm, friendly, and professional on the phone
• Dependable and accountable
• Organized and detail-oriented
• Comfortable handling a high volume of calls and scheduling requests
• Adaptable and eager to learn new systems
• A strong communicator who enjoys helping others
• Solution-focused and proactive when challenges arise
• Motivated to grow within a fast-paced organization

Compensation & Benefits

• $24.00 – $25.00 per hour
• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Training
• Opportunities for Advancement
• Energetic, supportive, and growth-focused work environment

Why LifeTree?

At LifeTree, you'll join a mission-driven organization dedicated to making a meaningful difference in the lives of individuals and families throughout Arizona. You'll work alongside a supportive team that values growth, collaboration, and service excellence while offering opportunities for professional development and advancement.

If you're an organized, customer-focused professional who thrives on building relationships and keeping things running smoothly, we'd love to hear from you. Apply today and become part of the LifeTree team!

LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with.

Company Description

LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with.