Clinical & Administrative Associate, Post Surgery A3, 24hrs Days

Clinical And Administrative Associate

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Working under the direction of a nurse, this position contributes to the hospital's mission by providing both clinical and administrative assistance on the unit. The clinical assistance involves performing basic procedures necessary to provide for the care, comfort and safety of patients. The administrative support involves keeping the patient care team informed by maintaining accurate and timely electronic medical records and acting as the unit coordinator as it pertains to non-clinical issues. This dual role staff position will have an impact on quality of care and patient satisfaction by providing for their physical and emotional needs and on patient and family member satisfaction by fielding requests and information to the patient care team and family members, providing the administrative support to ensure expedient patient throughput and acting as a central resource of the patient medical record.

Qualifications:

Education/Experience Required:

• High School Diploma or G.E.D.
• Must have/be one of the following:
• Certified Nursing Assistant
• Nursing student with completion of one medical-surgical clinical rotation
• Three months clinical care experience
• Graduate of the Winchester Hospital's Clinical Associate Training Program

Preferred: At least one year of previous work experience in an administrative support role.

Other Skills/Knowledge Required:

• For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team
• Basic computer knowledge.
• Excellent communication and customer service skills.

Licenses, Registrations, Certifications:

Preferred: Certified Nursing Assistant

Life Support Certification Required: Basic Life Support

Population Specific Requirements: The population specific requirements differ based on the patients cared for on the unit:

Neonate

Infant

Children

Adolescent (age 13 to 18)

Adult

Geriatric

A4

Intensive Care Unit

Other Job Requirements:

On-call: N/A

Schedule requirements: Based on department needs. Holiday rotation is required.

Travel requirements: Based on department needs. May be asked to cover other units to meet business and patient needs.

Reporting Relationships:

• Reports to the Nurse Manager.
• Works under the direction of a nurse in the clinical role.
• Does not supervise others

Clinical Associate:

• Provides quality and safe patient care under the direction of a nurse, utilizing compassion, empathy, and respect to collaborate with a multi-disciplinary team to achieve expected outcomes.

Administrative Associate:

• Provides the administrative support for the unit and staff so the patient care team can concentrate on providing superior patient care.

Department Specific Job Functions:

The functions performed in the various nursing units may differ depending on the patient population. In the Clinical Associate role, staff are responsible to meet all applicable competencies.

Physical and Mental Requirements/Conditions:

• The employee needs to have the physical and mental abilities to perform the duties of the position listed above using the WE CARE behaviors.
• It is anticipated that the employee will have contact with blood, bodily fluids or other potentially infectious materials while performing their job duties.
• It is anticipated that employee will have contact with potentially hazardous chemicals while performing their job duties.
• The list below is intended to describe the physical and sensory ability requirements of the position; however those requirements may vary, sometimes considerably, based on meeting patient and operational needs.

Pay Range:

$19.50 - $26.24

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled