Product Support Specialist II
CorVel
Role Overview The Product Support Specialist II provides advanced application support for CorVel's proprietary systems, focusing on diagnosing, troubleshooting, and resolving complex application issues. What You Will Do Troubleshoot and resolve application issues, provide professional support via ServiceNow, email, and phone, and serve as a subject‑matter expert for CorVel proprietary applications. Why It Might Be a Fit This role requires strong problem‑solving skills, initiative to expand technical knowledge, and the ability to work independently in a fast‑paced environment. Requirements 3+ years of hands‑on experience supporting software applications Experience using ticketing systems such as ServiceNow, Zendesk, or BMC Helix Experience supporting web‑based applications Working knowledge of SQL, including running and modifying queries Advanced SQL skills, including writing and optimizing queries with joins Benefits Medical (HDHP) w/Pharmacy Dental Vision Long Term Disability Health Savings Account Flexible Spending Account Options Life Insurance Accident Insurance Critical Illness Insurance Pre‑paid Legal Insurance Parking and Transit FSA accounts 401K
ROTH 401K
Paid time off #J-18808-Ljbffr CorVelVacancy posted 2 days ago
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