AI Product Support Specialist - High-Touch & Scalable
$116.48k - $165kAnthropic
Anthropic is looking for a Product Support Specialist to deliver safe AI to users by addressing and tracking user needs. Responsibilities include managing user support cases, communicating effectively with diverse users, and partnering with teams to resolve issues. The ideal candidate has several years in technical product support with strong API debugging skills and a focus on user satisfaction. The role offers a salary range of $116,480—$165,000 USD, with a hybrid working policy. #J-18808-Ljbffr Anthropic
- ...technology company in San Francisco seeks a Product Support Specialist to provide empathetic support to clinicians using Freed's AI tools. This role involves frontline support... ...candidates will have customer support experience in high-growth settings and excellent communication...Suggested
$116.48k - $165k
...reliable, interpretable, and steerable AI systems. We want AI to be safe and... ...beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of... ...our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate...SuggestedFull timeVisa sponsorship- Enterprise Product Support Specialist Our customers are some of the most innovative and high‑impact operators in the world. As a founding Enterprise Support Specialist in... ...at identifying inefficiencies and designing scalable solutions. Experience collaborating cross‑functionally...SuggestedShift work
$75k - $100k
...clinician love with the latest AI tech and intense execution to create products that make clinicians happier. Our... ..., product-savvy Product Support Specialist to help clinicians not just use... ...interactions while owning independent, high-impact projects that shape how Freed...SuggestedWork at officeImmediate start3 days per week$70k - $103.5k
Product Support Specialists (North America) Join our Support team as a Product Support Specialist, working one weekend day in exchange for a weekday... ...internal processes, such as: Absorbing and synthesizing highly technical work from Engineering to create enablement for...SuggestedWork at officeWeekend workWeekday work- Confidential is hiring a Desktop Support Specialist for its Bay Area offices. This role focuses on providing executive-level IT support, ensuring seamless operation for senior professionals under pressure. The ideal candidate has extensive experience supporting C-suite...
- About Omni Omni is the AI analytics platform that turns... ...looking for a Technical Support Manager to lead and grow our Product Expert team in San... ...customers, modeling the high‑touch "Advisory" relationship we... ...processes and implement scalable solutions to unblock the...Work at office3 days per week
- ...Product Support Specialist Tolan is an Embodied Companion a cute AI alien you talk with naturally, like a friend. Tolans have their own personality and preferences, and over time form memories about you, your life, and your shared friendship. We're an experienced...
- ...Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a Product Support Specialist, you play a pivotal role in collaborating closely with our customers, ensuring they maximize...
$70k - $100k
Ascend is hiring a Product Support Specialist in San Francisco to collaborate with customers and internal teams. This role requires strong written and verbal communication skills, with a focus on resolving customer issues and building support systems. Ideal candidates...$70k - $100k
Your role We're hiring a driven and detailed-oriented Product Support Specialist to collaborate with our customers and internal teams to triage and resolve issues that will help fuel our customers' success. Responsibilities Objective #1: In your first 30 days, you will...Work at office- Tolan is hiring a Product Support Specialist in San Francisco to serve as the first point of contact for users, troubleshoot issues via email and chat, and support an engaged user community. This role emphasizes quality and speed in service and requires front-line experience...
$70k - $103.5k
P2P is seeking a Product Support Specialist in San Francisco to join the Support team. The role involves troubleshooting integrations, guiding customers through workflows, and improving internal processes. Candidates should have strong problem-solving skills, a customer...$120k - $140k
A leading tech firm in San Francisco is seeking an Enterprise Product Support Specialist to serve as the primary technical partner for their enterprise customers. This role involves maintaining critical relationships, resolving complex technical challenges, and collaborating...- Brisk Teaching is looking for a Product Support Specialist to join their team. This remote role involves handling technical escalations and translating user feedback into actionable insights for product improvement. Candidates should have 2-4 years of experience in technical...Remote work
- Delphi in San Francisco is seeking an experienced customer support specialist to manage the Intercom support system. You will resolve tickets, support mid-tier client requests, and escalate high-impact issues. The ideal candidate has excellent multitasking skills and a...
$60k - $70k
...IT Support Specialist Location: Phoenix with hybrid expectations of 75% on site and routine travel... ...departments to provide consistent and high-quality support across the organization.... ..., VPN, etc.). ~ Experience leveraging AI-assisted tools (e.g., copilots, chatbots...Work at officeRemote work- ...The IT Services and Support team is responsible for... ...As an IT Support Specialist, you will be the first... ..., Slack, and Atlassian products. Demonstrate excellent... ...experience orchestrating high-production all-hands events... ...OpenAI OpenAI is an AI research and deployment...Work at officeRelocation package
- HoneyBook Inc. seeks a Support Specialist in San Francisco to provide exceptional customer service and support for our clients. This role requires... ...troubleshooting and working with T1 and T2 teams, ensuring a high-quality experience for our members. The ideal candidate will...Work at office
$300 per month
...the only vertically integrated AI infrastructure company built... ...strategies, and be part of a high-performing team that believes... ...building repeatable, secure, and scalable service operations. You’ll be... ...partner to the business, not just a support queue. As the function scales,...Temporary workWork at officeNight shift- A fast-paced SaaS company in San Francisco is seeking a Product Specialist to enhance customer support and product quality. In this role, you will respond to live support requests and work closely with the engineering team to resolve issues efficiently. Ideal candidates...Work at office
$80 per hour
...seeking a Business Systems & AI Product Analyst to join their team. As... ...Court Operations Department supporting modernization initiatives. The... ...operational workflows into scalable digital solutions that support... ...now and a recruiter will be in touch with you to discuss this...Hourly payWeekly payTemporary workFlexible hours$90k - $125k
About the Opportunity AI is rapidly transforming the world. As... ...AI engineers to ship high-performing, reliable agents and... ...applications. From first prototype to production scale, the platform unifies... ...and detail-oriented IT Support Specialist to join a fully remote team....Work at officeRemote work- Cognition is looking for a Support Specialist focused on Subscriptions and Billing in San Francisco, California. The role involves owning customer... ...related to billing, invoicing, and subscriptions, ensuring high-quality responses. The ideal candidate will have over 2 years...
$105k - $115k
...insights into action with increased productivity and transparency. We're hiring an AI Product Builder, Associate to... ...workflows and user behavior to identify high-impact problems worth solving.... ...what was built and why. Support internal teams (product, engineering...Internship$141k - $193k
...Secure Every Identity, from AI to Human Identity is the... ...too, let's talk. Sr. Product Marketing Specialist, Cloud Service Providers (CSPs... ...responsible for creating scalable sales plays, positioning frameworks... ...Go-to-Market Execution Support cross-functional product...Local areaWorldwideFlexible hours- OutSystems is seeking an Executive IT Support Specialist to deliver top-tier technical support to high-level executives. This role involves 24/7 support... .... Join us to enhance executive productivity at one of the leading AI Development Platforms! #J-18808-Ljbffr OutSystems
- A leading technology firm in San Francisco is looking for a Product Support Specialist to engage with customers and ensure they maximize the value of the product. This role involves providing hands-on support, analyzing feedback for product improvements, and creating informative...
$80k - $130k
Lance (YC W26) is looking for a full-time Product Specialist based in San Francisco, CA. In this role, you will collaborate with client hotels... ...product teams, building strong relationships to implement Lance's AI solutions. Your background in consulting and excellent...Full time- Lance in San Francisco is seeking a full-time Product Specialist to collaborate with client hotels and internal teams. This role focuses on implementing AI solutions and requires strong problem-solving and communication skills. The ideal candidate has a background in hospitality...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to AI Product Support Specialist - High-Touch & Scalable. Be the first to apply!
- ai scientist San Francisco, CA
- ai data scientist San Francisco, CA
- senior product specialist San Francisco, CA
- product support specialist San Francisco, CA
- product management specialist San Francisco, CA
- product specialist San Francisco, CA
- product delivery specialist San Francisco, CA
- product information specialist San Francisco, CA
- product safety specialist San Francisco, CA
- product specialist medical San Francisco, CA

