Product Support & Customer Success Specialist
Clay
A leading technology firm in San Francisco is looking for a Product Support Specialist to engage with customers and ensure they maximize the value of the product. This role involves providing hands-on support, analyzing feedback for product improvements, and creating informative content for users. The ideal candidate will have technical skills, a focus on customer needs, and excellent communication abilities, thriving in a fast-paced environment. #J-18808-Ljbffr Clay
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Product Support & Customer Success Specialist in San Francisco, CA vacancy
- PocketSuite is seeking a passionate Product Expert to join our San Francisco team. The role... ...new clients, providing top-notch support, and leveraging insights for product improvements... ...have a flair for communication and a customer-first mindset, we encourage you to apply...Suggested
- ...Customer Support & Onboarding Specialist The Customer Support & Onboarding Specialist is responsible for accompanying... ..., and effective use of the product. Responsibilities Guide... ...with product, sales, and customer success teams Support the optimization of...SuggestedRemote work
Simera
San Francisco, CA3 days ago $65k - $75k
...Nestmed Technical Support Representative Healthcare documentation is broken. Nestmed... ...Identify, document, and escalate product issues to engineering with enough context... ...insights for product. Partner with the Customer Success team to deliver a consistent, proactive...SuggestedRemote workShift workNestmed, Inc
San Francisco, CA2 days ago- ...driving small business success, fintech, smart growth... ...we are Engineers and product obsessed - we loathe... ..., we cringe anytime a customer reports a bug and we release... ...to 80% of customer support questions in less than... ...manager, onboarding specialist, and/or customer support...SuggestedPart timeFor contractorsFreelance
- ...anything it takes to help our customers make their lives better. We... ...You’ll Do Fully own customer support across Intercom, email, and all... ...distinguish between a bug, a product gap, an urgent escalation, or... ...ideally in support, customer success or solutions Experience...SuggestedWork at office
- ...leading AI procurement platform in San Francisco is seeking a Customer Engagement Specialist to enhance customer relationships and drive product adoption. You will play a pivotal role by providing user support, generating product documentation, and working closely with...
- ...specializing in voice AI is seeking a Customer Success Representative in San Francisco. In this... ...you will manage onboarding and provide support for SMB and mid-market customers. Key duties... ...include troubleshooting, conducting product demos, and maintaining customer...
$50k - $65k
Customer Success Specialist | Remote (US - Pacific/Mountain Hours) ReferralMD, a fast-growing digital... ...hiring a Customer Success Specialist to support healthcare clients and ensure world-... ...as the voice of the customer to the product team, bringing feedback and ideas to...Remote jobFull timeContract work$75k - $85k
...doing? As a Pressure Injury Prevention Customer Success Specialist, you will be at the forefront of... ...delivering clinical education, ongoing support, and ensuring high utilization across... ...train and educate clinical staff on product features, best practices, and workflow...Remote workFlexible hours$75k - $85k
...clinical education, ongoing support, and ensuring high utilization... ...LEAF accounts. Lead initial customer training, plan and execute Go... ...collaborating with LEAF Sales Specialists, Clinical Resource... ...and educate clinical staff on product features, best practices and...Remote workFlexible hours$100k - $120k
...EliseAI is looking for a Customer Education Specialist to ensure a seamless onboarding... ...clients as they adopt our products. You will work closely... ...the Director of Customer Success and other teams to develop... ...the team will be here to support you. Benefits In addition...Full timeWork at officeLocal areaRemote workRelocation- Customer Success Operations Specialist - LegalOn Technologies job at LegalOn Technologies. San Francisco, CA.... ...internal systems work seamlessly to support our customer journey. You’ll... ...partners in Sales, Marketing, RevOps, and Product to drive operational excellence and...Contract workWork experience placementWorldwide
$80k
Customer Experience Operations Specialist (Remote, West Coast US) Customer Experience Operations Specialist... ...Operations Specialist will support all aspects of Customer... ...by our transition to a Product-led Growth (PLG) business model. Success in this role requires technical...Remote jobFull timeImmediate startWork from homeFlexible hours- ...high-volume phone workflows. Our customers use us to qualify leads, book... ...real customer conversations in production. We are growing fast, our customer... ...the Role We're hiring a Customer Success Representative to own the onboarding and support experience for our SMB and mid-market...
Phonely
San Francisco, CA12 days ago - ...Our Solutions Engineering team ensures customers successfully adopt, deploy, and scale Voxel across... ...senior CSMs on larger enterprise accounts, supporting deployment coordination, stakeholder... ...to the broader CS team. Serve as a product expert — fielding questions, troubleshooting...Work at officeFlexible hours
Voxel
San Francisco, CA1 day ago - ...and flexible testing solutions supported by reliable, cost‑effective screening products and best‑in‑class technology.... ...into the future. Delight our Customers. Appreciate every interaction... ...Novir is looking for a Customer Success Specialist who will serve as the primary...Work experience placementWork at officeFlexible hours
Novir
Emeryville, CA2 days ago $45k - $65k
...fast and are looking for a sharp, detail‑oriented Customer Success Agent to join our team! The Role As a Customer Success... .... What You’ll Do Handle customer success and support operations, working closely with our product, sales, and engineering teams. Document and automate...Remote workDay shiftSLASH
San Francisco, CA1 day ago$80k - $100k
...engaging directly with prospective customers. You will serve as an... ...prospects on Higgsfield's products, capabilities, and use cases... ...customer insights and feedback Support inbound conversion efforts... ...management, recruiting, customer success, or another client-facing...$55k - $65k
...proprietary software, and full-service support into a single, integrated... ...performance, Made in America production. The Go-To-Market Team is responsible for ensuring customers realize measurable value from... ...outcomes. Customer Success serves as the connective tissue...Full timeTemporary workRemote workHome officeFlexible hoursShift work$70k - $90k
...week. What you'll own: Product Testing and QA: Actively test... ...opportunities for improvement. Customer Feedback Management: Engage... ..., Engineering, and Customer Success teams. Problem Solver: You... ...3 years in SDR, QA, customer support, or related roles, ideally...Work at officeImmediate start$175k - $230k
...every brand to deliver concierge customer experiences. Our technology... ...are being redefined from support tickets and hold music to faster... ...comes to AI software. Truly successful AI Agents require hands‑on execution... ...engineering, technical product/PM, or similar). Strong...Work at officeLocal areaDecagon
San Francisco, CA2 days ago$18k
Customer Success Specialist, SMB @ Scribe! ✨ TL;DR - Why This Role Matters Scribe’s SMB Customer Success team supports ~1,200 high-growth customers in a fast-paced, pooled model. This role is critical to helping us scale that impact, driving seamless onboarding, proactive...Full timeLive inWork at officeImmediate startHome officeFlexible hoursDay shift3 days per week$63k - $79k
...management—works together seamlessly to support efficiency and growth. Hybrid (3 days... ...onsite, 2 days remote) - Brisbane, CA The Customer Success Associate ensures seamless support for... ...fostering satisfaction with the Odoo product. This role emphasizes reactive support,...Remote workFlexible hours$63k - $79k
Odoo Nigeria is seeking a Customer Success Associate to provide support for a portfolio of customers in Brisbane, CA. In this hybrid role, you will manage... ...requests, and enhance customer satisfaction with the Odoo product. Candidates should possess a Bachelor’s degree or...$75k - $85k
...What will you be doing? As a Pressure Injury Prevention Customer Success Specialist, you will lead the adoption, optimization, and expansion of... ...includes delivering clinical education, providing ongoing support, and ensuring high utilization across assigned LEAF accounts...Remote workFlexible hours- ...businesses to proactively monitor and improve product quality based on real‑time user... ...The Opportunity We’re looking for a Customer Support Specialist who can problem‑solve on their feet,... ...issues with customers or Customer Success and communicate the resolution Create...Flexible hours
- Job Description Insight Global is seeking a passionate and organized Customer Success Specialist to join our dynamic team in San Francisco, CA. This multi‑faceted, full‑time role supports patient case management, combining healthcare management, casework responsibilities...Full time
- As a Customer Success Associate, you will focus on the long term strategic relationship with our... ...Datadog customers to ensure successful product use and retention. You’ll be an... ...business such as but not limited to technical support escalations, billing questions, documentation...Contract workWork at office
$100k - $135k
...QoQ growth with over $1B+ in customer assets. We raised our Series... ...member of our small Customer Success team, you'll play a critical... ...in ensuring our clients feel supported, valued, and set up for long-... ...customer feedback to inform product priorities Partner with product...Work at office$100 per hour
...accounting and finance teams. Our customers are the financial brains of... ..., agency, and flexibility. Successful Rilleteers do not wait for... ...Rillet has never had a dedicated support function—and our customers... ...where customers already love the product and the team behind it. You’...Remote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Product Support & Customer Success Specialist. Be the first to apply!
Related searches
- product delivery specialist San Francisco, CA
- product support specialist San Francisco, CA
- product management specialist San Francisco, CA
- product information specialist San Francisco, CA
- product safety specialist San Francisco, CA
- product specialist San Francisco, CA
- support specialist San Francisco, CA
- computer support specialist San Francisco, CA
- family support officer San Francisco, CA
- patient support associate San Francisco, CA