Experienced Client Care Manager

• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Vision insurance

• Conduct in-home client assessments and reassessments

• Develop and update individualized Plans of Care

• Conduct supervisory and quality-assurance visits

• Follow up with clients and families after new starts of care

• Monitor client satisfaction and identify concerns

• Recognize and report changes in client condition, safety, mobility, behavior, or care needs

• Help match caregivers with clients based on skills, experience, and personality

• Coach caregivers on Plans of Care, client expectations, professionalism, and performance

• Address caregiver/client compatibility and service-quality concerns

• Communicate with clients and families regarding care needs and service changes

• Collaborate with the Scheduler/Care Coordinator to resolve service issues

• Maintain accurate and timely documentation

• Follow concerns through resolution and escalate significant issues appropriately

• 2+ years of experience in home care, senior care, caregiving, care coordination, senior living, hospice, home health, or a related setting preferred

• Experience working with older adults

• Dementia/Alzheimer's experience strongly preferred

• Care coordination, caregiver supervision, client services, scheduling, assessment, or leadership experience is a plus

• Strong communication, organization, documentation, and problem-solving skills

• Comfortable coaching caregivers and communicating with families

• Able to work independently and follow through on concerns

• Valid California driver's license, reliable transportation, and ability to travel throughout the service area

• Comfortable using computers and electronic documentation systems

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.