Field Service Engineer

Job Description

Job Description

Job Title: Field Service Engineer
Job Description

Join our team as a Field Service Engineer I on the AMHS Sustaining Team, where you will play a crucial role in maintaining and troubleshooting advanced industrial equipment. This position is ideal for individuals with a passion for technology and problem-solving.

Responsibilities

• Perform preventative and corrective maintenance on Automated Material Handling Systems (AMHS).
• Troubleshoot and diagnose issues with electrical, mechanical, electro-mechanical, and software-related equipment.
• Analyze system logs, alarms, and error reports to identify root causes of equipment failures.
• Verify software revisions, system configurations, and equipment status during maintenance and troubleshooting.
• Install, configure, and validate hardware and software updates on supported equipment.
• Utilize technical documentation, schematics, wiring diagrams, and service manuals to perform repairs.
• Support sustaining activities to maximize equipment uptime and reliability.
• Escalate complex hardware and software issues to engineering teams and assist with data collection.
• Complete factory training and certification requirements on multiple AMHS platforms and subsystems.
• Accurately document maintenance activities, repairs, troubleshooting actions, and equipment status reports.

• 12+ months of hands-on technical experience with industrial equipment, automation systems, semiconductor equipment, robotics, or electromechanical systems.
• Associate degree, technical certification, military technical training, or equivalent hands-on experience in Mechanical, Electrical, Mechatronics, Robotics, Electronics, or a related field.
• 6+ months of experience in verbally troubleshooting technical issues with a co-worker or customer.

• Experience troubleshooting automated manufacturing equipment, robotics, conveyors, AMHS, semiconductor equipment, PLC-controlled systems, or industrial automation.
• Ability to read and interpret electrical schematics, wiring diagrams, and mechanical drawings.
• Familiarity with Windows-based systems, device communications, and basic networking concepts.
• Experience using diagnostic tools such as multimeters, laptop-based service software, and log analysis tools.
• Understanding of mechanical assemblies, sensors, motors, drives, pneumatics, and motion control systems.
• Basic knowledge of electrical diagnostic instruments and shop/hand tools.
• PC skills (MS Office, Excel, Windows).
• Excellent customer satisfaction and presentation skills.
• Willingness to travel and valid driver's license.

The work environment is characterized by the need to work safely in a clean room near moving mechanical parts and electrical systems. Employees occasionally work in high, precarious, or confined places with exposure to fumes, airborne particles, toxic chemicals, electrical shock, and vibration. The noise level is usually moderate. Physical demands include regular standing, handling objects, climbing ladders, and lifting up to 50 pounds. Reasonable accommodations are made for individuals with disabilities. This role requires flexibility, attention to detail, and teamwork.

Job Type & Location

This is a Contract to Hire position based out of Phoenix, AZ.

The pay range for this position is $28.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Phoenix,AZ.

This position is anticipated to close on Jul 29, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.