Patient Access Liasion

Description You are an expert facilitator: you open doors, foster communication, and bridge the gap. The Patient Access Liaison (PAL) will support Syneos Health and Johnson & Johnson partnership in promoting CAPLYTA, managing designated accounts across an assigned geography. The Patient Access Liaison will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include sales, market access, and other collaboration partners. Responsibilities include ensuring understanding of reimbursement process, field reimbursement services, and patient support programs. The Patient Access Liaison will also work on patient‑level reimbursement issue resolution. Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.) Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team Act with a sense of urgency to address critical access and affordability issues for patients Analyze reimbursement and access issues and act as the local access and reimbursement resource for other field force personnel and region management Proactively provide approved education to defined accounts within a given territory on matters related to reimbursement, access and coverage to facilitate appropriate patient access Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training Qualifications BA/BS degree required 4+ years of pharmaceutical, biotech, or medical device experience 2+ years of experience in reimbursement is required Neurology/CNS disease experience is required Ability to solve access issues related to both specialty pharmacy and medical benefit products Strong written, verbal, and interpersonal skills required The annual base salary for this position ranges from $155,000 to $160,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance. The benefits for this position will include a competitive compensation package, health benefits to include medical, dental and vision, company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) #J-18808-Ljbffr Syneos Health/ inVentiv Health Commercial LLC