Business Analyst

Job TitleThe Expertise and Skills You BringBachelor's degree or equivalent years of industry experience3+ years of Health and Welfare benefits service experience3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.Prior client implementation and/or platform migration experience a plusExperience in Agile preferred, but not required.Proficient with Microsoft Office applicationsAbility to independently manage one's own workload.Regulatory and legislative knowledge in aligned service areaUnderstanding of benefits administration systemsDemonstrates superb communication skills (written and verbal)Ability to conduct analysis and document findings.Procedure execution and process improvementAlign, plan, and implement new product capability delivery within flight implementations.Drive and/or support execution of key implementation activities (example: data conversion load).Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.Submitting requests and/or assisting with translation of business requirements to technology partners, as applicableCreating training material and reference material for participant servicesAssisting and coaching the broader virtual teamEngaging in and/or leading ongoing courses to support continued personal development.In addition to the above, the Center of Excellence (COE) requires skills in one of the following areas:Testing Lead:Provide project management for client testing for new implementations, migrations, and Annual EnrollmentUnderstand and manage to client testing timelines.Test case set-up, data mining, and data mockingConduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)Manage defects.Monitor and report on progress.Troubleshoot and escalate environment issues.Conduct client testing with business partners.Identify testing process improvement opportunities