Customer Service Representative

Customer Service RepresentativeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities include but not limited to:Establish customer relationships and follow up with customers, as neededProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationUse a customer-focused, needs-based review process to educate customers about insurance optionsMaintain a strong work ethic with a total commitment to success each and every dayAs an Agent Team Member, you will receive...Hourly pay plus bonusIncentivesPaid Time Off (personal and vacation)Life insuranceRetirement planGrowth potential/Opportunity for advancement within my officeRequirements:Bilingual English/Spanish (preferred)Excellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAble to learn computer functionsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskProvide timely and thorough activity reports to agentProperty & Casualty license (must be able to obtain)Life and Health license (must be able to obtain)Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Staff My Agency