Operations Support Specialist - In-office

Aperto Property Management, Inc. (Aperto) is more than just a property management company—we are a team dedicated to excellence in the multifamily housing industry. Specializing in both conventional and affordable housing, our mission is clear: to set the gold standard in apartment management across the U.S., providing exceptional service, quality management, and superior results for our clients and residents.

What We Offer: Joining Aperto means becoming part of a company that values growth, empowerment, and success. Our property management platform supports a full range of services, from new lease-ups to stabilized assets and acquisition rehabs, ensuring comprehensive and expert support for our properties. We’re committed to giving you a work environment where learning, development, and a positive culture are at the heart of what we do.

We're seeking: An Operations Support Specialist to join our growing team in Irvine, CA ! This position plays a vital role in supporting both property management operations and corporate office functions. The Operations Support Specialist is responsible for performing a variety of administrative and technical duties that help drive efficiency, support team performance, and ensure the successful execution of day-to-day business activities. This role works closely with multiple departments, providing operational support, delivering exceptional customer service, and helping maintain streamlined processes across the organization.

In addition, this position supports the corporate office by managing office supply inventory, coordinating vendor orders, organizing meetings and company events, and assisting with office lunches and team activities. The ideal candidate is highly organized, detail-oriented, and service-focused, with the ability to proactively support internal stakeholders and contribute to a productive, professional, and welcoming work environment.

Why You’ll Love Working Here:

• Career Growth: We empower our team to take the initiative, with a strong focus on learning, development, and career progression.
• Work-Life Balance: Enjoy generous paid time off and a supportive environment that values your well-being.
• Comprehensive Benefits: Full medical, dental, vision, and life insurance, along with long-term disability, a 401K with company match, and more.

Responsibilities:

• Provides administrative support to ensure efficient operation of the office.
• Responsible for maintaining the accuracy and timely reporting of information both internally and externally.
• Regularly follows up on deadlines and communicates with stakeholders in accordance with the Company's mission, vision, and objectives.
• Responsible for completing assigned projects on time and providing regular updates to senior leadership.
• Represent the company in a highly professional manner when interacting with onsite associates, agencies and clients during audits, training and property operations.
• Answers phone calls, schedules meetings and supports visitors.
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
• Technical skills, including experience with computer systems, databases, and software such as Microsoft Office, inventory management systems, and enterprise resource planning systems.
• Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
• Make travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.
• Providing administrative support to the operations team including tasks such as scheduling meetings, maintaining records, and creating reports.
• Be able to manage multiple projects simultaneously and prioritize tasks effectively.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Strong customer service & communication skills to operate with other departments & external partners effectively.
• Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Monitoring and analyzing performance data: They use performance data to identify trends and issues and make recommendations for improvements.
• Assist in the coordination of company and holiday events, corporate gift ordering and logistics.

Qualifications

• High school diploma or equivalent education required
• Property Management experience or multi-site experience preferred
• Minimum of 3 years of experience in operations, administration, or property management
• Yardi software experience, a plus
• Knowledge of office management systems and procedures
• Exceptional customer service standards, in person, by phone and electronically
• Ability to support and prioritize multiple deliverables
• Excellent business acumen
• Ability to adapt to changes in processes and systems and be able to work well under pressure.
• Well-organized and able to manage their time effectively.
• Ability to clearly communicate and connect with employees, clients and executives to drive initiatives
• Resourceful, “Outside the box” thinker.

If you’re looking for an exciting opportunity to grow your career as a Operations Support Specialist with a company that truly values its employees, Aperto is the right fit for you.

Apply Now and discover why Aperto Property Management, Inc. is the place for professionals who want to make a real impact!

Aperto Property Management, Inc. iCalBRE Broker License Number 02042194, Aperto is an equal opportunity employer.