Vendor Relations Specialist

Vendor Relations Specialist

Position Type: Contract-to-Hire

Overview

An Aston Carter client is seeking a Vendor Relations Specialist to serve as the primary point of contact between customers, vendors, and internal teams after the sale. This role is responsible for ensuring a seamless customer experience by providing proactive updates on order status, production timelines, and deliveries while coordinating closely with vendors to keep orders on track.
This opportunity is ideal for someone who excels at relationship management, enjoys problem-solving, and thrives in a fast-paced, growing environment.

Key Responsibilities

• Serve as the primary point of contact for customers after the sale, providing timely updates on order status, production schedules, and delivery timelines.
• Partner with vendors to ensure orders are produced and fulfilled on schedule.
• Track orders and production timelines, proactively identifying and addressing delays.
• Collaborate with Sales, Operations, and Customer Success teams to maintain alignment and communication across all parties.
• Build strong, lasting relationships with customers and vendors through excellent service and consistent follow-through.
• Resolve issues related to shipping, delivery, quality, or timing while ensuring a positive customer experience.
• Maintain accurate records within CRM and order management systems.
• Identify opportunities to improve customer experience and support operational process improvements.

Required Qualifications

• 1-3 years of experience in Customer Success, Account Management, Order Management, Vendor Relations, or a similar customer-facing role.
• Strong customer service and relationship management skills.
• Experience coordinating orders, tracking deliveries, and managing customer communications.
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office applications.
• Experience with CRM systems and data entry.

Preferred Qualifications

• Experience supporting vendors, suppliers, or fulfillment operations.
• Account management or client services.
• Experience with order management software or CRM platforms.
• Logistics, operations, or supply chain coordination experience.

Job Type & Location
This is a Contract to Hire position based out of Lenexa, KS.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lenexa,KS.
Application Deadline
This position is anticipated to close on Aug 16, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.