IT Specialist III

IT Specialist IIIIf you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced IT Specialist III.Clearance: Active DoD Secret ClearanceRole OverviewAs the IT Specialist III, you will regulate the operation and installation of network systems, architecture, and topology. You will conduct network monitoring, troubleshooting, and performance analysis. When issues arise, you will demonstrate the ability to identify and isolate issues, minimizing network outages, degradation, latency, packet loss, and connectivity issues.General SkillsetExperience with Microsoft OfficeVerbal and written communication skillsAbility to work both collaboratively and individuallyCritical Thinking SkillsSpecific DutiesMonitoring and troubleshooting routers, switches, servers, interfaces, circuits, and other network-connected devicesAnalyze SolarWinds alerts, events, logs, performance metrics, and historical data to determine root cause and support incident resolutionTroubleshoot device/interface availability, bandwidth utilization, CPU/memory utilization, interface errors, and network performance anomaliesRespond to SolarWinds alerts, translating monitoring information into actionable troubleshooting steps and escalation recommendationsRequirementsEducation & CertificationsBachelor's degree in Computer Science, Information Technology, or a related field preferredIAT Level II requiredSCP preferredExperience Requirements5+ years of relevant IT experienceExtensive hands-on experience using SolarWinds for enterprise network monitoring, troubleshooting, and performance analysisExperience with SolarWinds modules such as Network Performance Monitor (NPM) and related network monitoring capabilitiesExperience supporting a Network Operations Center (NOC) or enterprise IT operations environment strongly preferredWorking knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, SNMP, and common network troubleshooting methodologiesBuild Your Career With UsLinchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel who become valuable assets to the organizations they serve and contribute to the Linchpin Team's overall skill diversity and strength.Career ChoicesLinchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Pay Transparency Statement:Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to:Relevant prior work experienceEducation and certificationsSpecific skills and competenciesFederal Government contract labor categories and wage ratesGeographic locationWhile salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.Benefits:In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including:Health, dental, and vision insurance401(k) plan with company matchingFlexible Spending Accounts (FSA)Company-funded disability and life insurancePaid time off (PTO) and company-paid holidaysEmployee Assistance Program (EAP)Educational assistance and parental leavePlease note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms.Cyber Security Message:Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at View phone number on click.appcast.io if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.Equal Opportunity Employment Statement:We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.