Process Service Representative (Temporary)

At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Providing our clients with exceptional service is the foundation of our business. In Process Service (Records/Process Service) , you will be responsible for processing and following up on all incoming records produced via mail, email or fax. What you’ll get to do: Monitor mail, email, and faxes to process incoming requests for records Act as a liaison between clients and resources Receive all incoming requests from clients and resources and distribute to appropriate folder Locate resources for job assignments Initiate and timely dispatch requests to the resource for service of process of legal documents and document retrievals Coordinate and confirm resource receipt of job assignment Monitor jobs in progress and update the company database with all information Review all legal documents for accuracy and prepare Affidavits when necessary The kind of teammate we’re looking for: Customer service oriented with strong interpersonal skills Dedicated professional with the ability to respond to requests promptly and accurately Must possess excellent written and verbal communication skills Must be detail oriented, organized and be able to multi-task Proactive and motivated with good problem solving skills. Proficiency in Microsoft Office is required. What’s in it for you: Fully Remote option About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. #J-18808-Ljbffr Veritext