Licensee Coordinator

Work is Sweet!

'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

Job Description Summary:

To provide the coordination, preparation, and execution of all Licensee transactions and reporting, as related to Accounts Receivable, in a timely manner.

The pay range for this position is expected to be $26- $28 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

POSITION RESPONSIBILITIES:

• Tracking paperwork from the Shipping Department for preliminary invoices matches the appropriate pick list, weigh tags and bills of lading to preliminary invoices. Communicate with other departments and outside freight carriers to obtain information needed to complete licensee invoices within specific time frame.
• Review order invoicing for completeness and accuracy and makes edits and corrections as required, utilizing in-house software and third-party EDI programs.
• Apply all Licensee payments received such as wire, ACH and check payments in Workday Financial and balancing with Bank of America lockbox.
• Prepares and post approve credit memo request approved by manager, including the processing of gift certificates redemptions from Licensee locations.
• Research, reconcile, and file claims for all Licensee chargeback received, prepare all credit for approval in Workday Financials.
• Assists with customer communication inquires regarding outstanding balances, prepares and mails Licensee monthly statement.
• Invoicing Licensee customers after each shipment has processed and each month if customer is late with payment by sending a past due notice directed by manager.
• Completes other tasks and project as required by Management and Supervisor.

MINIMUM QUALIFICATIONS:

• At least 5 years of experience in Account Receivable: prior experience in a lead role in A/R strongly preferred.
• Proficient in MS Word and Excel;
• Excellent organization and communication skills; strong customer service skills: good problem-solving skills:
• AA or BS Degree in Business and/or Accounting, or equivalent work experience in Accounting/AR positions.
• Excellent 10-key by touch skills required.
• Knowledge of Workday Financial and EDI processing a plus.

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

See's is an EOE
See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).