Leasing Specialist

Avanath is a leading property management company dedicated to providing affordable housing for the workforce. Role Overview Leasing Specialist – responsible for leasing, marketing, and maintaining positive resident relations within the community. Responsibilities and Key Accountabilities Greet and qualify all prospects. Record all telephone and in‑person visits on guest cards. Inspect models and available market‑ready units; communicate related service needs to the Community Manager. Demonstrate community and apartment/product knowledge to prospects; close sales by communicating features and benefits. Assist prospects in completing applications and securing deposits in accordance with company procedures and Fair Housing requirements. Update availability reports and process applications for approvals. Ensure apartments are ready for residents to move‑in on agreed dates. Follow up on prospects that did not close and attempt to close the sale again; refer to sister communities if unable to help. Secure new resident signatures on appropriate paperwork prior to move‑in; orient new residents to the community. Assist in monitoring renewals; distribute and follow up on renewal notices. Type leases and complete appropriate paperwork; input information on the Yardi system accurately and timely. Maintain current resident files and distribute all company or community‑issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist the management team with additional tasks as required. Receive all telephone calls and in‑person visits from residents; listen to requests, concerns, and comments. Quickly complete maintenance service requests and inform the maintenance team; follow up timely if not resolved. Ensure all maintenance repairs are handled satisfactorily; contact residents with completed service requests daily. Maintain open communication with the Community Manager and Maintenance Supervisor. Contribute to the cleanliness and curb appeal of the community on an ongoing basis. Assist in planning and participating as a host for resident events as directed by the Community Manager. Conduct all business in accordance with company policies, procedures, Fair Housing, Americans with Disabilities Act, and all applicable laws. Under direction of the Compliance department and Community Manager, manage compliance file maintenance where applicable. Qualifications 2+ years of sales and/or customer relations experience. Low‑income housing and tax credit experience highly desired. Bilingual (English & Spanish) highly desired. Thrives in a fast‑paced environment. Flexible schedule that may include evenings and weekends. Solid computer knowledge (Windows, Word, Excel, internet, e‑mail). Working knowledge of Yardi Voyager Property Management software. Physical Demands & Working Conditions Essential staff; must report to work and adhere to all safety and business protocols. Frequent sitting and walking. Repetitive computer, keyboard, mouse, and phone use. Reading, comprehending, writing, performing calculations, and communicating verbally. Might work in an elevated site or on uneven ground. Occasional squatting, bending, twisting, pushing, and pulling. Benefits Culture built on purpose and core values – Integrity, Caring, and Continuous Improvement. Comprehensive benefits: health, dental & vision, 401(k), personal time off, paid holidays, and more. Growth based on achievement with promotion opportunities from within. Professional development through online training platforms, classes, and coaching. Diversity & Inclusion Avanath is committed to fostering a culture of diversity, equity, and inclusion at all levels of the organization. Equal Employment Opportunity Avanath Capital is an equal opportunity employer. It does not discriminate based on age, color, disability, ethnicity, gender identity, language, national origin, religion, sexual orientation, socio‑economic status, veteran status, or any other protected class. #J-18808-Ljbffr