Leasing Associate

Job Summary Shows and lease apartments, town homes, or condominiums to prospective residents and supports property's marketing plan. Essential Duties and Responsibilities Completes lease form or agreement and collects rental deposit. Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property. Thorough knowledge of lease terms, specifications and all community policies. Knowledgeable of required telephone and sales techniques. Knowledgeable of current market conditions. Fully informed of current rental rates, sizes, locations and all amenities of property. Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically. Responsible for “shopping” competitive properties. Develop full knowledge of application information required, screening processes and policies regarding rentals. Responsible to conduct out‑reach marketing at least once per week. Develop and maintain an on‑going resident retention program under direction of Community Manager. Responsible to play an active role in the renewal process. Responsible for proper maintenance of all resident and property files. Responsible for maintaining and updating Leasing and Property Information. Efficient and timely processing of all required administrative forms, reports and related information. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents. Courteous, efficient handling of resident requests and complaints. Responsible for maintaining a professional appearance and attitude at all times. Responsible for seeking educational opportunities and self‑improvement for personal growth and development. Responsible for assisting Assistant Manager in collection of delinquent rents. All other tasks as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED) Two years related experience in property management/training preferred. or equivalent combination of education and experience. Office Experience Proficient in MS Office, particularly email (both the desktop version and web based), word, and excel; knowledge of office management systems and procedures, excellent time management skills, ability to multi‑task and prioritize work. Attention to details and problem‑solving skills. Language Skills Ability to read and interpret documents such as emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Reasoning Ability Ability to add and subtract numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel and reach with hands and arms. The employee frequently is required to walk, climb, or balance, and talk or hear. The employee frequently is required to sit; stoop, kneel, and/or crouch. The employee must frequently lift and/or move up to 25 pounds and, on rare occasions, move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate. May require the need for frequent shifting of priorities and deadlines. Must have valid driver's license and valid liability insurance. May require use of personal vehicle. May require overtime to meet deadlines. May require out-of-town travel to conferences. #J-18808-Ljbffr