Pharmacy Technician

Job Purpose and Summary We're building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you will be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. In this role you will support our pharmacy team in delivering operational and service excellence. You will be the first point of contact for patients and customers, ensuring prescriptions are filled promptly, safely and accurately while providing caring service that exceeds expectations. Responsibilities Follow all company SOPs at each workstation to help pharmacists manage and improve patient health. Execute pharmacy workflow procedures at each pharmacy workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment. Contribute to positive patient experiences by showing empathy and genuine care—creating heartfelt moments while serving patients at pick‑up, drive‑thru, and over the phone; offering immunizations and other services; demonstrating compassionate care by solving or escalating patient problems. Complete basic inventory activities as permitted by law and directed by pharmacy leadership: putting medication deliveries away, completing cycle counts, returns‑to‑stacks, waiting‑bin inventories, etc. Be a part of a high‑performing team: embrace a growth mindset, seek opportunities to expand clinical and technical knowledge. Remain flexible for schedules and business needs, including the possibility of traveling to other stores in the market for shifts. Understand and comply with all federal, state, and local laws, regulations, professional standards, and ethical principles. Maintain patient privacy and security and follow CVS policies for controlled‑substance dispensing and record‑keeping. Provide additional patient health care services (e.g., immunizations, point‑of‑care testing, and volunteering at off‑site clinics) where allowable by law and supported by required training and certification. Immunization Duties (where permissible) Complete additional licensure and training requirements to obtain Technician Immunizer status. Educate patients about vaccine importance and refer vaccination questions to the pharmacist‑on‑duty. Monitor and respond to adverse reactions, reporting events per public health requirements. Review and document patient information for each applicable visit. Monitor and manage vaccine supplies. Required Qualifications Comply with state board of pharmacy requirements governing the practice of pharmacy, including age, education, and licensure/certification. State‑level licensure and national certification requirements vary by state. Minimum age 16 if not specified by the state board; high school diploma or equivalent if not specified. Essential Functions Regular and predictable attendance, including nights and weekends. Complete required training within designated timeframe. Attention and Focus: concentrate on tasks, pivot quickly between tasks, confirm prescription information and label accuracy. Customer Service and Team Orientation: act helpfully and friendly; read patient reactions and respond appropriately. Communication Skills: use and understand verbal and written communication with patients and colleagues; practice active listening. Mathematical Reasoning: use math to calculate prescription quantities. Problem Resolution: identify challenging interactions and choose the best course of action. Physical Demands: remain mobile and upright for extended periods, lift up to 20 lbs, reach overhead, operate fingers precisely, and other tasks as described. Perform any additional tasks as directed by Supervisor or Manager. Preferred Qualifications 1–3 years previous experience as a Pharmacy Technician. Experience in a pharmacy, retail, medical, or customer service setting. Ability to work in the home store and at other locations in the market. Anticipated Weekly Hours 20 Time Type Part time Pay Range Typical pay range: $16.00 – $24.00 per hour. The actual base salary will depend on experience, education, geography, and other factors. Benefits We take pride in offering a comprehensive mix of pay and benefits that reflects our commitment to colleagues and their families. This part‑time position is eligible for benefits and programs that support your physical, emotional, and financial well‑being, depending on hours worked and eligibility. Benefits include dental, vision, wellness resources, employee discounts, access to voluntary benefits, and other programs. Additional details about benefits will be provided during the application process and on Benefits Moments. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws. #J-18808-Ljbffr CVS Health