Insomniac - 2025 Seasonal Industry Hospitality Host

Industry Hospitality Hosts

Insomniac is looking for Industry Hospitality Hosts to provide an elevated experience for our Industry guests. This position will report to the Director, Industry Hospitality. This is not a remote position and will be required onsite at various locations.

Responsibilities:

Communication:

• Provide exceptional customer service by answering headliner questions, addressing concerns, and sharing relevant event information.
• Actively engage in team communication via group WhatsApp chats.
• Coordinate with various onsite departments, including staging, security, and food & beverage.
• Communicate any operational challenges or issues to management in real time.
• Demonstrate creativity, adaptability, and a proactive attitude in completing a wide variety of tasks.

Operations:

• Assist with the initial setup of assigned areas prior to event opening, and maintain a clean, organized workspace throughout the duration of the festival.
• Event setup (load in) and breakdown (load out) include but are not limited to setting up and striking bike rack, bike rack covers, rope and stanchion, coolers and other equipment.
• Setup areas based on detailed layout drawings and plans.
• Reset or "flip" designated areas nightly to prepare for the next day's show.
• Perform additional duties and support special projects as assigned by management.

Inventory:

• Manage nightly beverage tracking, including pickup, distribution, post-show collection, and post show inventory.

Qualifications:

• 2+ years of experience in artist operations at live events
• Proactive and creative thinker; problem solving and ability to "think on your feet"
• Ability to work long hours, weekends, and travel (as needed)
• Personable, professional, enthusiastic and able to work well in group environment

Work Environment:

• Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines
• Must be able to tolerate loud noise levels and drastic temperature climates while working on site at various event locations
• Must be able to work in open concept office space

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

Equal Employment Opportunity:

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Insomniac strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law.

Hiring Practices:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Hiring Salary Range: $20.00 - 25.00 an hour

The expected compensation for this position is:

$16.50 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.