Store Manager

Store Manager - Salvation Army South San Francisco Store Job Category : Thrift Stores - all positions Requisition Number : STORE024762 Posted : July 1, 2026 Employee Type : Full-Time Location Type : On-site Location SF South SF Store 2 1170 Mission Rd South San Francisco, CA 94080, USA Immediate Supervisor : District Sales Manager Pay Rate : $26.00 /hr Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Objectives To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. Qualifications Minimum High School Diploma or equivalent (some college preferred). Minimum of 3 years of supervisor/management experience in a retail environment (thrift experience preferred). Basic understanding of office applications, including Microsoft Office (Word, Excel, Outlook). Valid Driver’s license, successful MVR check (required), proof of insurance and access to a motor vehicle. Must pass background check, which will include Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers, and donors. Physical Requirements Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. Core Competencies Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions. Oral Communication – Speak professionally, clearly, and persuasively in challenging situations; seek clarification and respond appropriately. Written Communication – Write clearly and informatively; edit work for spelling and grammar; present numerical data accurately; read and interpret written information. Project Management – Prioritize and plan work activities; use time efficiently; organize work schedules of others and assign tasks; follow up to ensure accountability. Teamwork – Balance team and individual responsibilities; build a positive team spirit, morale, and group commitment to established goals, core values and objectives. Managing People – Include staff in planning, decision-making, facilitation, and process improvement; provide regular performance feedback; help develop subordinates’ skills and encourage growth; improve processes, products, and services; delegate work assignments; match responsibilities to the right people; set expectations and monitor delegated activities. Essential Duties and Responsibilities The primary responsibility of the Store Manager is to be accountable for meeting the sales and income budget expectations while managing expense controls to maximize profitability for the assigned location. This will be achieved through delivering desired results on the established key performance indicators prioritized to measure the success of the business. Plan and direct the day-to-day operations of the assigned store location. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations. Hire, train and direct the store team to ensure proficiency of processes while also being responsible for the development and performance coaching of all store employees. Issue employee evaluations, key performance results and corrective actions as needed, in coordination with the HR Generalist/Coordinator and District Sales Manager. Schedule employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Review and maintain accurate employee payroll records including daily monitoring of time and attendance edits. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience. Implement Back Room Processing (BRP) – Ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals. Ensure that all store deliveries/product (Inventory management) are on the sales floor in a timely manner. Supervise, support, and conduct reporting of program Beneficiaries if/when Work Therapy Assignments are put in place at your location. Protect and secure store currency, inventory, and property. This includes safe funds, bank deposits (including daily logging and completing cash deposits), products for sale, equipment, and building security. Ensure the building is secured during non-operating hours with alarm system arming and alert protocol. Assure that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Conduct and record mandatory Weekly Store Meetings. Attend ARC Monthly Safety Meetings. May transfer or be relocated to other stores based on business needs. Complete all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration. Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr