Training Coordinator 1
Pacer Group
Training Coordinator 1
Location: Atlanta, GA 30308
Duration: 6+ months contract (Remote)
Shift: Part-Time Assignment (10-20 hours per week)
Schedule: 11:00 AM12:30 PM and 2:00 PM3:30 PM (flexible schedule) (M-F)
Note: Employee benefits may include, but are not limited to, health insurance (medical, dental, and vision), a 401(k) retirement plan, and paid sick leave, in accordance with applicable federal, state, and local laws and company policy. Eligibility and benefit offerings may vary based on employment status and work location.
Job Summary
We are seeking a professional Elevate Program Host (Contractor) to support the delivery of the Elevate system-wide leadership development program. This role serves as the operational host for instructor-led Elevate classes, ensuring a consistent, safe, and inclusive learning experience for participants across Company in a virtual environment.
The Host is responsible for opening and closing sessions using approved scripts, managing attendance and logistics, supporting instructors and participants, and reinforcing Company values throughout the learning experience.
Key Responsibilities
- Host assigned Elevate classes delivered virtually.
- Remain present and engaged for the full duration of each assigned Elevate session to ensure continuity, consistency, and high-quality participant experience.
- Join sessions 1530 minutes early to prepare logistics and connect with the instructor.
- Delivery of required opening and closing remarks, including:
- Welcome and Separation Protocol
- Safety Moment
- Intentional Inclusion Moment
- Introduce instructors and support smooth transitions throughout the session.
- Track attendance, follow up with no-shows as needed, and submit completed attendance documentation within 24 hours.
- Serve as the primary point of contact for instructors and participants during the session.
- Support basic logistics, including chat support for virtual sessions.
- Coordinate the collection and monthly distribution of participant post-session survey data to course facilitators.
- Provide timely, accurate, and actionable feedback on course content and facilitator delivery.
- Share post-course survey links or QR codes and complete required Host feedback surveys.
- For designated courses, manage start/end of session recordings in accordance with Elevate guidelines.
- Other relevant administrative support activities.
Knowledge, Skills, and Abilities
- Strong verbal communication and professional presence.
- Ability to confidently deliver scripted content.
- High attention to detail and organizational skills.
- Comfort using Microsoft Teams, Outlook, and virtual meeting tools.
- Ability to manage multiple tasks while maintaining a positive participant experience.
- Commitment to confidentiality and compliance with separation protocols.
Required Qualifications
- Experience supporting training sessions, meetings, or facilitated events.
- Availability to host multiple sessions throughout the year.
- Reliable technology and internet access for virtual sessions.
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