Insurance Follow Up Specialist
Terrebonne General Medical Center
Insurance Follow-Up Specialist
The Insurance Follow-Up Specialist is responsible for collection activities from all third party, insurance payers and self-pay patients.
Key Responsibilities:
- Maintain and update patient records and billing information.
- Review and resolve denied or unpaid accounts.
- Process adjustments, refunds, and insurance claim refiles.
- Communicate with patients, payors, and physician offices regarding account issues.
- Set up payment arrangements and coordinate with collection agencies.
- Prioritize workload, support team members, and complete tasks accurately and on time.
- Protect confidentiality of patient and account information.
Qualifications:
- High School diploma preferred.
- 3-5 years office experience, preferably in a healthcare environment.
- Familiarity with office automation products and healthcare patient accounting systems preferred.
- Well versed in healthcare collection practices preferred.
- Familiarity with third-party agency regulations.
- Good communication and customer service skills.
Vacancy posted 5 days ago
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