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Insurance Follow Up Specialist

Terrebonne General Medical Center

Insurance Follow-Up Specialist

The Insurance Follow-Up Specialist is responsible for collection activities from all third party, insurance payers and self-pay patients.

Key Responsibilities:

  • Maintain and update patient records and billing information.
  • Review and resolve denied or unpaid accounts.
  • Process adjustments, refunds, and insurance claim refiles.
  • Communicate with patients, payors, and physician offices regarding account issues.
  • Set up payment arrangements and coordinate with collection agencies.
  • Prioritize workload, support team members, and complete tasks accurately and on time.
  • Protect confidentiality of patient and account information.

Qualifications:

  • High School diploma preferred.
  • 3-5 years office experience, preferably in a healthcare environment.
  • Familiarity with office automation products and healthcare patient accounting systems preferred.
  • Well versed in healthcare collection practices preferred.
  • Familiarity with third-party agency regulations.
  • Good communication and customer service skills.
Terrebonne General Medical Center
Vacancy posted 4 days ago
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