Program Assistant I - Office of Graduate Studies

Program Assistant I – Graduate Student Success In this role, you will serve as a key contributor to graduate student success at Colorado School of Mines. You’ll act as the front door to Graduate Studies, supporting students, faculty, and staff while helping plan and deliver programming that shapes the graduate student experience from orientation through graduation. Key Responsibilities Coordinate high‑impact graduate programming and events, including Graduate Orientation, professional development, 3 Minute Thesis Competition, GRADS Conference, and other signature experiences. Plan events end‑to‑end: space reservations, timelines, communications, materials, catering, staffing, and follow‑up. Support biannual graduate Commencement ceremonies. Compile and distribute a monthly Graduate Student Newsletter. Identify new opportunities to strengthen graduate recruitment, enrollment, and retention. Serve as a consistent, professional presence; first point of contact for students, faculty, and staff. Maintain student records and databases; manage and update the office website and other systems. Provide administrative and process support to the Dean, Assistant Dean, and other office staff across projects and initiatives. Coordinate staff travel, expense reports, meetings, and events; manage office supply needs. Assist with hiring, onboarding, and supervising work‑study students. Identify opportunities to improve workflows, documentation, and service delivery. Respond to graduate student, faculty, and staff inquiries promptly and courteously. Manage emails submitted to the View email address on click.appcast.io inbox. Guide students and faculty through Graduate Catalog policies and academic processes; process academic forms and milestones. Collaborate with campus partners such as Admissions, Registrar, Financial Aid, Academic Affairs, and academic departments. Support academic standing reviews, fellowship awards, contract preparation, and student record tracking in Banner and internal systems. Contribute flexibly to OGS priorities and initiatives that support graduate student success. Required Qualifications Four (4) years of relevant experience in an occupation related to the duties of this position; experience must be clearly documented in the work history section of your application. Proficiency with common office technologies (email, spreadsheets, databases, web platforms). Familiarity with database management and record‑keeping protocols. OR A combination of related education and/or relevant experience equal to four (4) years, with transcripts attached for educational credit. Preferred Qualifications Prior experience working in the Office of Graduate Studies at Colorado School of Mines. Experience in event planning and execution, and experience in customer service. Experience in higher education, student services, academic administration, or program coordination. Event planning or project coordination experience. Experience working with student information systems such as Banner, Slate, Tableau, Workday. Familiarity with Canvas, content management systems, or newsletters. Experience supervising or leading student employees. Prior relevant state service. Benefits Medical, Dental, and Vision Insurance Generous vacation and sick leave plus 13 paid holidays State retirement plan (PERA) Parental Leave Reduced cost tuition for employee and family members Life and Disability Insurance Professional growth and training opportunities Access to technology and equipment Colorado State Employee Assistance Program Access to a world‑class recreation center Interaction with an international population and cultural events BenefitHub state employee discount program RTD Eco‑Pass Work Environment & Additional Details Full‑time, exempt position. On‑campus presence required (limited remote work may be available by approval). Background check required. Some evening or occasional event support may be required. Required Residency This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification

H4R1XX – PROGRAM ASSISTANT I

Appeal Rights An applicant removed from consideration may request a written appeal to the State Personnel Director. Appeals must be submitted by email at View email address on click.appcast.io within ten (10) calendar days from receipt of notice or acknowledgment. Equal Opportunity Statement Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses. Mines complies with federal, state, and local laws, regulations, executive orders, and other legal requirements to prevent discrimination within the Mines campus community. #J-18808-Ljbffr State of Colorado