Receptionist Full Time

Employment Type:

Shift:

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to theclinicdemonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk responsibilities including maintaining patient flow;scheduling appointments;appropriately handling phone calls;validating insurance eligibility;entering demographics insurance and other pertinent information inthe Electronic Health Record and othervarious systems; anddetermining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Full Time

40 hours/week

Job Duties:

• Knows understands incorporatesanddemonstratestheTrinity Health Mission Vision and Values in behaviors practices anddecisions.
• Performspatientcheck-in at the time of visit and completesallstepsnecessaryto ensure the admitting process is efficient andin compliance withall clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtainaccuratepatientand insurance information collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials ( referrals insurance cards etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma orequivalentrequired.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read write and understand the English language and communicate effectively withpatient visitorsand colleagues while performing their job duties.
• Mustmaintainahigh degree of confidentiality when dealing with patient information.
• Mustpossessapersonal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits culture and career development opportunities available to you atMercyOneHealth Systemscircleofcare.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Required Experience:

Junior IC