Technisch Klantenservice Medewerker HUBS

Junior Part-Time Position

Your workplace in Utrecht, Zoetermeer, Apeldoorn, Netherlands. Remote option available. Contract type: Fixed-Term. Employee experience level: Junior. Part-Time (28 hrs/wk). Your rewards.

About the Role

We are a unique department within the organization: the Hubs. Our team works for 80% from home, which means flexibility and independence are key. Twice a month, we meet at the office to collaborate, exchange ideas, and strengthen our connections. Our Hubs are spread across the regions of North, Middle, and South Netherlands, at the offices in Utrecht, Zoetermeer, and Apeldoorn. Since we mainly see each other online, we place a high value on connection. We create this connection daily in our online team environment and during our physical team days. These are the moments when we truly meet, work together, and build a cohesive team.

Your Responsibilities

Required skills:

• Minimum mbo 4 work and thinking level;
• Minimum 1 year availability;
• Excellent command of the Dutch language;
• Competitive mindset;
• Eager to learn and enthusiastic;
• You are available one evening per week; additionally, you work one Friday and Saturday every six weeks.

What We Offer

Of course, as an employer, we have a lot to offer you. This is what you get from us:

• A gross starting salary of 2,833. In consultation with your manager and based on your experience, the starting salary may vary.
• Fixed 13th month, part of which is paid monthly and part in January of the following year.
• Annual individual and collective increase in line with our CAO.
• Flexible hours (28-38 hours), fitting your life.
• Paid training, a flying start!
• Chance of a permanent contract with KPN, who wouldnt want that?
• Incentives where you can earn gift vouchers up to 500 per month extra, shop till you drop!
• 1,500 net training budget, growth guaranteed.
• Extra allowance for evening and weekend work.
• Laptop and remote work allowance, comfortable working!
• Good travel expense reimbursement: you get your public transport costs fully reimbursed or 0.23 per kilometer if you travel by car. If you prefer to cycle, you can claim our bicycle reimbursement of 0.40 per kilometer.

The start date will be determined in consultation during the job interview.

What You Bring

Skills:

• Customer Service