Regional Detail & Recondition Specialist

Job Description

Job Description

Position Summary: Provides customer service by selling, training, demonstrating, servicing, and delivering products for manufacturers to businesses in the automotive and industrial sectors by performing the following duties:

Essential Job Functions

• - Majority of your time is spent in the field traveling to the customer's place of business and servicing, presenting new products, and selling additional products, technology, sales programs, and services while delivering products.
• - Receives sales orders and schedules sales calls to deliver items ordered and attend to equipment needs.
• - Regularly visits active and prospective customers to solicit sales orders in person.
• - Communicates all completed sales invoices to the corporate office on a regular basis.
• - Performs daily inspections of delivery vehicle and ensures all maintenance and safety requirements are met.
• - Maintains enough merchandise to properly service each assigned account to avoid back-orders.
• - Reports all daily activities using the company-supplied tools.
• - Services all customer sales needs including but not limited to:
• - Customer inquiries and complaints,
• - Displays or demonstrates product using samples or catalog etc. and emphasizes important salable features. Gather new customer data and other sales data for current customers. Assist in customer training for all products and equipment.
• - Tracks stock levels and ensures that all products and marketing materials are displayed and available. Responsible for handling all customer requests for return items and seeks approval from the regional sales manager, general manager, and corporate. Manages the pickup and credit transactions of approved returns in a timely manner.
• Must be well versed in Excel

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to work independently and as part of a team
• High level of confidentiality and integrity
• Proficient Microsoft Excel skills

Work Environment

• Office setting
• Assisting with all projects depending on daily business needs
• Team‑oriented environment with daily interaction across departments

Knowledge, Skills, and Abilities (KSAs)

• Ability to manage multiple priorities with attention to detail
• Ability to analyze data and provide actionable insights
• Ability to communicate effectively with employees and management
• Ability to maintain confidentiality and handle sensitive information
• Ability to work independently and collaboratively

Equal Employment Opportunity Statement

MOC Products Group, LLC is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties may change at any time with or without notice.