Customer Logistics Manager

Manager, Customer Logistics (Customer Logistics Manager) We are immediately hiring a Customer Logistics Manager in Tonawanda, NY for our Supply Chain Solutions division. Overview As the Manager, Customer Logistics, you will oversee day‑to‑day operations within an assigned functional area, leading direct reports and achieving daily operational goals. You will be responsible for operations and account management, coaching staff, and ensuring compliance with health, safety, and regulatory requirements. Responsibilities Customer service satisfaction and expectation management Staffing performance management and development of exempt and non‑exempt employees Day‑to‑day planning and scheduling Health and safety management Compliance with state, local, and federal regulations Perform additional duties as assigned Skills and Abilities Ability to work within international functional teams Strong analytical skills for complex problem solving Technical and professional competence in logistics Ability to provide off‑shift support during critical disruptions Decisive and timely decision making Excellent oral and written communication Ability to build and maintain professional relationships at all organizational levels Independent and team‑oriented work style Flexibility and self‑drive in a fast‑paced environment Strong multi‑tasking, organization, and time management Detail oriented with timely follow‑up Proficiency in MS Office (Word, Excel, PowerPoint, Access) Advanced knowledge of logistics industry practices Advanced understanding of local and federal customer/company regulations Intermediate knowledge of supply chain management components Advanced knowledge of manufacturing and production processes Qualifications High school diploma or GED required Bachelor’s degree in Business, Logistics, Supply Chain or related field preferred Minimum 2 years of relevant experience in supply chain, logistics, or a related field Minimum 1 year of supervisory or leadership experience Advanced proficiency in MS Office Advanced logistics industry knowledge Advanced understanding of local and federal regulations Intermediate supply chain management knowledge Advanced manufacturing and production knowledge Compensation Exempt, salaried position Annual salary range: $63,000 – $70,000 (based on experience) Benefits Medical, Dental, and Vision coverage starting in 30 days 401(k) retirement plan with company match Discounted employee stock purchase options Quality employee discounts on tools, vehicles, appliances, travel, and more Paid holidays and paid time off from first year Up to 12 weeks of paid maternity leave Schedule Monday‑Friday, 6:00AM – 3:00PM (flexible as needed) Equal Opportunity Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability. #J-18808-Ljbffr 3M HEALTHCARE