Lucia Restaurant & Bar - Busser

Bernardus Lodge & Spa, 415 W Carmel Valley Road, Carmel Valley, California, United States of America Job Description Posted Friday, March 20, 2026 at 7:00 AM To assure the standards that have been determined for the department as outlined in the Standard Operating Procedures are utilized throughout the daily routine. Practice active listening and communication in a timely manner to managers and captains, providing prompt and thorough follow-through. To meet and anticipate guests needs. Maintain fiscal responsibility by reducing waste and working safely. Will be proactive in increasing the customer service scores for the department, measured through comment cards.

DUTIES AND RESPONSIBILITIES

Has full knowledge and understanding of the menus. Has a working knowledge of the wine list, and all beverages served: spirits, beers, wines by-the-glass, after dinner drinks, non-alcoholic offerings and coffee & tea options. Understands the operation of the POS system. Constantly monitors guest’s needs and responds promptly. Maintains presence on the floor when waiting for food to be plated. Respects co-workers and guests alike. Communicate with Kitchen expeditor and fire courses in timely fashion. Assists co-workers when necessary. Support safe work habits and a safe working environment at all times. Other duties and jobs may be assigned as needed by supervisor.

QUALIFICATIONS

Basic knowledge of food and beverage. Ability to multi-task and handle high pressure situations. Personable and great people skills. Must be able to work independently. Must provide valid document(s) to work in the US. Must meet legal age requirements for the position.

EDUCATION

High school diploma or equal to a GED.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions. Must be able to lift 25 lbs. Must be able to stand and walk for long periods of time.

LANGUAGE SKILLS

Must speak and communicate in English. Must be able to clearly communicate with guests, management and coworkers.

CERTIFICATES & LICENSES

TIPs certificate

WORK ENVIRONMENT

The work environment at Bernardus Lodge ranges from winter time lows of 20° to summer time highs to 100+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. #J-18808-Ljbffr Ensemble Hospitality