Operations & Mail Support Associate (part-time)

Part-time

Description

The Operations & Mail Support Associate will perform a variety of duties which provide support to the Operations team Facilities team and to the organization as a whole. This position will interact with all levels of the organization as well as provide exceptional customer service to visitors of the Jewish Federation of Greater Philadelphia. Wearing many hats the Operations & Mail Support Associate will multi-task and prioritize daily ensuring that s/he is familiar with all aspects of his/her role and understands where to dedicate his/her efforts and at what times. The Operations & Mail Support Associate will be flexible in his/her tasks understanding that they may need to shift gears quickly to accommodate organizational needs as they arise.

Essential Duties and Responsibilities:

• Answer screen and forward incoming calls
• Welcome all guests and provide exceptional customer service
• Act as a liaison between guests and all departments informing departments of arrivals
• Receive sort and upload all mail into the Envoy system after processing
• Make occasional trips to the post office for priority outgoing mail
• Complete check requisitions and submit invoices for approval
• Monitor surveillance cameras when manning the welcome desk
• Wipe down and sanitize the breakroom area on a daily basis
• Respond to any immediate housekeeping concerns when notified
• Prepare morning coffee and ensure sanitation compliance

Requirements

• Strong communication skills both oral and written
• Attention to detail
• Excellent organizational skills
• Proven ability to problem-solve
• Ability to work independently
• Takes initiative and has a willingness to work as part of a team
• Ability to be flexible and shift focus to where the needs may be at the time
• Hands-on experience with office equipment (e.g. mail machine fax machines and printers)
• Maintains a professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Strong multitasking and time-management skills with the ability to prioritize tasks
• Previous experience in a similar role preferred
• Knowledge of Microsoft Office required

Overview

Jewish Federation of Greater Philadelphia offers a competitive compensation and benefits package including a hybrid work schedule medical dental vision prescription drug program life insurance generous paid time off and 403b retirement savings program.

Our Mission

The Jewish Federation of Greater Philadelphia mobilizes financial and volunteer resources to care for those in need locally support Israel and global Jewry and secure a vibrant Jewish future.

Commitment to Diversity

We deeply value the diversity of insight perspective and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black Latinx and Asian people Black Jews Jews of Color lesbian gay bisexual trans and gender non-conforming people and people with disabilities. We also welcome applications from people of diverse religious spiritual and cultural backgrounds.

About the Organization:

Since 1901 the Jewish Federation of Greater Philadelphia has served as the hub of the regions Jewish communities providing an infrastructure of support for Jewish people and organizations in need. Through grants emergency funding restricted gifts endowments and our partnership with the Foundation for Jewish Day Schools we care for those in need combat antisemitism and global crisis and strengthen Jewish identity.

Salary Description

$21.03 per hour to $26.29 per hour

Required Experience:

IC