Account Manager - Dallas

Route Manager

Account managers are responsible for overseeing the successful execution of janitorial services for multiple locations. You will ensure client satisfaction and maintain operational efficiency. Route managers ensure that all cleaning services are delivered on time, at the required quality standards, and within budget. You will supervise the janitorial staff, manage supplies and equipment, and work closely with clients to ensure their needs are met and any issues are resolved promptly.

Key responsibilities as a Route Manager include:

• Team leadership & resource management.
• Client relations & communication.
• Quality assurance & compliance.
• Budgeting & cost control.
• Scheduling & resource optimization.
• Risk management & problem solving.

What we're looking for:

• English/Spanish bilingual strongly preferred.
• Minimum 2 years of experience in janitorial services or facilities management, with at least 1-3 years in a supervisory role.
• Valid state driver's license and personal transportation.
• Excellent communication and interpersonal skills.
• Good organizational skills, strong problem-solving abilities, and the ability to manage multiple tasks simultaneously.
• Knowledge of cleaning methods, equipment, and safety protocols.
• Ability to assess service quality and implement corrective actions when needed.

Work environment:

• Work may take place in office buildings, schools, medical facilities, or commercial spaces.
• May require evening, weekend, or holiday shifts depending on location needs.

About DTK Facility Services:

DTK Facility Services is a Texas-based commercial facility services company. DTK was started in 1996 in Houston, Texas to provide janitorial solutions for customers, and the company has been focused on cleaning with a higher purpose since the beginning. Today, the company services over 27 million square feet across 650 locations each day through the dedicated work of their 1,600+ team members.

Our mission is to honor God by enhancing facilities and blessing others.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Requirements:

• Working supervisor role, organized with previous supervisory experience
• Bilingual is a must
• Valid driver's license
• Available to work weekends
• Experience in floor care preferred