Mail Administrator

Job Description

Job Description

Job Summary:  Detail-oriented administrative professional supporting the Workers’ Compensation Account Management Team through efficient mail and fax processing and accurate data entry of claim information. Ensures timely handling of sensitive documents while maintaining confidentiality and system accuracy. Provides support for client retention and enrollment processes, delivering strong organizational, multitasking, and communication skills in a fast-paced team environment.

Principal Duties & Responsibilities:

• Processing Mail and Faxes
• Entry of claim information into Sheakley’s systems / Data Entry 
• Assistance with client retention and enrollment process

Qualifications:

• Ability to handle sensitive information and maintain a high level of confidentiality
• Ability to type 40 WPM with accuracy
• Proficient with 10 key
• Data Entry skills, both accurate and efficient
• Excellent customer service and telephone skills
• Proficient with Microsoft Office products (Word, Excel and Outlook)
• Organized, attention to detail, flexibility and strong ability to multi-task
• Ability to work in a fast paced environment individually or as a team
• Effectively work with others to build consensus and rapport

Education and Experience

• Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience. 

Physical Demands

• Ability to sit for prolonged periods of time
• Ability to lift and move 25 lbs.

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.