Billing Manager

At Polsinelli, What a Law Firm Should Be is not just our tagline, it is what we live every day. We strive to create a dynamic environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Polsinelli is seeking a Billing Manager in one of the following offices: St. Louis, Denver, Dallas, New York, or Los Angeles. CORE RESPONSIBILITIES Effectively oversee and manage all time and billing processes (in accordance with firm policy and practice). Effectively lead and manage related staff, including assigning and monitoring workloads, arranging for coverage or assistance as needed, recommending training and development, and preparing performance evaluations. Consistently identify and recommend improvements to billing procedures, streamlining best practices for all related functions, processes, deliverables, and policies. Train and mentor direct reports (professionalism, career growth, progressive discipline as needed). Ensure client and billing attorney documentation is consistently and continuously updated. Work with staff and attorneys to improve their knowledge and use of firm provided tools. Work effectively with all Finance & Accounting (F&A) functions to deliver high-quality, accurate, timely, seamless service to attorneys and clients, in accordance with established firm policies. Maintain high levels of customer service and responsiveness for attorneys, clients, vendors, and staff. Assist with onboarding new Shareholders, including setting billing preferences and training on billing processes, procedures, and policies. Assist with month-end close processes. Participate in annual performance reviews and lead staff to driving personal development initiatives and successful completion of annual goals. Assist with preparation of projections on a weekly basis. Assist with Top WIP Report on a quarterly basis. Provide backup support during annual audits by gathering requested documentation. Maintain and organize write-down tracking spreadsheets, ensuring accurate documentation and consistent formatting. Assist with managing and monitoring distribution list emails during team absence or high-volume periods to ensure timely responses, continuity of support, and effective communication. Assist with pro rata production allocation calculations when needed. Exercise appropriate discretion and independent judgment in the execution of the above duties. Adhere to Firm billing and accounting standards as well as departmental guidelines. Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation; maintains strict confidentiality of information. Other duties as assigned. Employees approved for flexible work arrangements are expected to be available and maintain a practice of reliable, consistent attendance at all times during the employee's scheduled work shift including, but not limited to, Zoom/instant message, Zoom, email and voicemail, and by phone. Requirements Ten years of billing experience and three years of management experience with a law firm or comparable experience in a corporate legal billing department. Experience with Elite/3E is preferred. Demonstrated leadership experience, including excellent interpersonal and collaborative skills, strategic and innovative thinking, and persuasion and influencing, possessing professional presence and the ability to build enthusiasm and commitment. Strong organizational skills, including establishing priorities, planning and structuring project deliverables, and problem solving. Proven ability to lead others, build effective teams, and coach for success. Excellent verbal and written communication skills, including effective listening, presentation, and facilitation skills. Demonstrated sound judgment and ability to make effective, timely decisions. Ability to utilize strong organizational skills to prioritize and manage multiple projects. Highly motivated with ability to drive results and work on multiple projects with minimal supervision. Ability to work in a team environment with changing priorities and time pressures. Highly proficient with Microsoft Excel and Microsoft Word. Travel Bachelor’s degree. The budgeted salary range for this position differs based on office location: Kansas City, St. Louis: $125,000 - $165,000 Denver, Dallas: $140,000 - $175,000 New York, Los Angeles: $160,000 - $220,000 As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits. Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr