Commercial Underwriting Technician

Commercial Underwriting Technician

Support sound underwriting decisions and measurable commercial growth.

Hastings Insurance is seeking a Commercial Underwriting Technician to support the placement of commercial risks that meet established underwriting guidelines. In this role, you'll review, approve, and process commercial business within assigned authority while supporting underwriting profitability and growth in alignment with corporate goals.

Working as part of a collaborative underwriting team, you'll help maintain consistent professional service standards, support policy maintenance and underwriting initiatives, and contribute to the success of an assigned geographic territory by providing responsive, accurate underwriting support.

Location & Schedule:

• This is a full-time, salaried position working Monday through Friday, 8:00 a.m. to 4:30 p.m.
• This role is primarily remote and requires approximately one in-office day per month at our Hastings headquarters.
• Additional in-person meetings may be required based on business needs.
• Candidates should reside within a reasonable driving distance of Hastings, Michigan.

What You'll Do:

• Review, approve, and process commercial applications within assigned underwriting authority and established underwriting guidelines.
• Process policy changes within assigned underwriting authority.
• Prepare and route policy changes requiring approval outside assigned authority.
• Collaborate with underwriters and fellow underwriting technicians to support an assigned geographic territory and achieve team goals.
• Provide backup coverage and training support for team members as needed.
• Maintain consistent professional standards of customer service in all interactions.
• Actively participate in professional development, including continuing education and self-improvement.
• Perform other duties as assigned by leadership.

What You'll Bring:

• High school diploma or GED required.
• Completion of INS Series coursework or equivalent work experience required.
• Demonstrated proficiency with Microsoft Office applications and general PC skills.
• Ability to interpret underwriting guidelines and apply underwriting authority appropriately.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.

About Hastings Insurance:

For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.

While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.

Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.

Our Organizational Commitment:

At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.

If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at View phone number on click.appcast.io.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.