Patient Service Representative Frisco Building (Clinic, Full Time)

Find your calling at Mercy!

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

Minimum Qualifications:

• 
  Education: High school diploma or equivalent.

Skills Knowledge and Abilities:

• Strong verbal and written communication skills.
• Proficiency in basic computer skills including data entry and word processing.
• Excellent customer service skills.
• Accuracy and attention to detail.
• Ability to maintain confidentiality and follow privacy policy/procedure.
• Demonstrate discretion and maintaining patient privacy is paramount in this role.
• Adaptable and able to work effectively under pressure.
• Attend and complete Clinic Core Front Desk Training post-hire.

Physical Requirements:

• Position requires the ability to push pull and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip reach bend kneel twist and squat to perform duties.

Preferred Qualifications:

• Experience: One year of applicable medical office experience.

Why Mercy

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.

Required Experience:

Unclear Seniority