Family Engagement Coordinator

$16 - $20 per hour

Huntington Learning Center of Issaquah

Family Engagement Coordinator Huntington Learning Center of Cedar Park/Round Rock

Schedule: Part-time, under 30 hours per week. Hours flex week to week around center needs and can span weekday afternoons, evenings, and Saturdays. Location: Hybrid. Cedar Park center at 1335 E Whitestone Blvd + remote. Split worked out with the right candidate. Must live within a reasonable commute of Cedar Park. Compensation: $16 to $20/hour based on experience

About the role

You're the first voice parents hear when they call, and when you're on-site, the first face they see when they walk in. This is a relationship job dressed up as an admin job.

What you'll do

Family relationships

Greet students and parents and set the tone for the center
Take incoming calls, texts, and walk-ins from new families. Capture their story and book the next step.
Handle ongoing parent questions about schedules, billing, and progress
Process tuition payments

Lead conversion and follow-up

Call new inquiries the same day, sometimes within minutes
Run re-engagement outreach to families who haven't booked yet
Follow up after assessments and consultations
Track every lead through the pipeline using our systems

Center operations

Manage student and teacher schedules
Adjust on the fly when a student cancels or a teacher calls out
Maintain accurate student records and documentation
Keep the center flowing when you're on-site

Team

Work closely with the Center Director and teaching staff
Support center events and local outreach

You'll do well here if you

Like talking to people, especially parents and kids
Are organized by nature and don't drop the ball
Have a background that touches kids, families, or education (teaching, preschool, child development, tutoring, camps)
Or come from sales development, CRM, or front-of-house and want work with more meaning
Pick up new software quickly
Show up on time, every time

Requirements

Flexible availability across evenings on weekdays and weekends
Reliable home internet and a quiet workspace for remote hours
Strong written and verbal communication
Comfortable across multiple digital platform

Nice to have

Degree or coursework in child development, education, or psychology
Experience in classroom, preschool, tutoring, or youth-facing roles
Sales development, lead generation, or CRM experience (HubSpot, Salesforce, similar)

What we offer

Paid training and ongoing support
Flexibility on when and where you work
A team that takes the work seriously without taking themselves too seriously
Real growth opportunities for the right person

Apply

Vacancy posted 5 days ago

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