Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team MemberAs Account Associate - State Farm Agent Team Member for Mike Sprague - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.Benefits include a simple IRA, licensing paid by agency, bonus based on performance, competitive salary, health insurance, opportunity for advancement, paid time off, and training & development.Our agency culture is rewarding, with a strong balance of support and healthy competition. We invest in clear processes, ongoing training, and a shared understanding of what it takes to "win the day." Outside of work, we love gathering on Friday afternoons to unwind together and celebrate our efforts. Giving back is a core value here — we stay active in our community through events, sponsorships, and volunteer opportunities. We're also a very family-oriented team, encouraging flexibility so parents never have to miss important moments with their kids. We believe in celebrating success in meaningful ways — from pay and recognition to time off and growth opportunities within the agency.Responsibilities include managing customer accounts and updating information in the database, assisting customers with policy changes and inquiries, processing insurance claims and following up with customers on claim status, and coordinating with underwriters to ensure timely policy issuance.Qualifications include strong organizational skills and attention to detail, excellent customer service and communication skills, previous experience in insurance or a related field preferred, and bilingual Spanish preferred.Compensation: $40,000.00 - $50,000.00 per year.Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sterling, IL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.