Automotive Sales Consultant

Sales Consultant Position at Graff Toyota of Chesterton

Graff Toyota of Chesterton is part of the Graff Automotive Group, a family-owned company with over 111 years of history and a reputation for treating customers and employees like family. Located in the heart of Northwest Indiana's growing automotive campus, we're committed to serving our community with excellence, integrity, and innovation. We have 9 different brands to sell within the group(Toyota, Chevrolet, Ford, GMC, Kia, Buick, Cadillac, CDJR, Nissan).

Position Overview

As a Sales Consultant, you will be responsible for guiding customers through the vehicle purchase processlistening to their needs, offering expert product knowledge, and delivering exceptional service from first contact to post-sale follow-up. This is more than just a sales positionthis is an opportunity to be a trusted advisor, community ambassador, and brand representative.

Key Responsibilities

• Greet and assist customers with professionalism and enthusiasm
• Identify customer needs through active listening and product knowledge
• Present and demonstrate new and pre-owned vehicles effectively
• Guide customers through the entire vehicle purchase experience
• Follow up with leads and past customers using CRM tools (e.g., VinSolutions)
• Maintain an up-to-date knowledge of all vehicle models, trims, and technology
• Collaborate with team members to meet department sales goals
• Ensure accurate documentation and compliance with dealership and manufacturer policies
• Attend weekly sales meetings, trainings, and community events as needed

Qualifications

• Prior automotive or customer-facing sales experience preferred, but not required
• Excellent communication and interpersonal skills
• Strong work ethic with a focus on integrity and teamwork
• Basic computer skills and willingness to learn dealership software and tools
• Valid driver's license with a clean driving record
• Professional appearance and demeanor

What We Offer

• Base pay + aggressive commission and performance bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid training and advancement opportunities
• Supportive leadership and culture focused on employee growth
• Company-provided leads and marketing support
• Ability to sell a variety of different brands throughout the group(Toyota, Ford, Chevrolet, GMC, Kia, Nissan, CDJR)

Why Join Graff Toyota?

We are not your average dealership. We are a team of professionals committed to changing the way our community views the car buying experience. At Graff, you're not just selling vehiclesyou're building relationships, earning trust, and making a difference.

To Apply: Submit your resume and a short paragraph on why you're interested in joining Graff Toyota of Chesterton. We look forward to meeting you!

Graff Auto Campus