Market Specialist - Hybrid (Richmond, VA)

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Newest Opportunity

In this deadline sensitive position, the market specialist provides support to benefit consultants and works directly with the carriers to manage the RFP and proposal processes for small and middle market clients.

Responsibilities

• Identify upcoming renewals and evaluate client data to begin initial marketing plan, including new lines of coverage, that will fit into client strategy and budget for our Select clients
• Obtain insurance product rate quotes, either on-line or through preparation and submission of proposals, from various insurance carriers at the request of benefits consultants
• Assist consultants and market advisors account owners with procurement of carrier quotes, selection of plan solutions, initial negotiations and the underwriting process
• Meet and exceed all time frames allotted for quoting and proposal generation activities
• Build and maintain rapport with carrier contacts for follow up on administrative issues, including RFP status, underwriting requirements and participation guidelines
• Work with market advisors to obtain on-line quotes needed for baseline rates or new product alternatives
• Follow-up with internal departments to ensure timely receipt of required commission disclosures, transparency statements, census data and carrier ratings
• Work with market advisor toward timely completion of regional workload and ensure all job responsibilities are completed accurately
• Manage regional workload and work with other Market Specialists to assess workload/backlog and create weekly plan to ensure timeliness of quote and proposal requests across all regions
• Adhere to confidentiality and HIPAA guidelines
• Update and maintain company databases
• Various duties as assigned by management

Requirements

• Strong attention to detail
• Strong analytical and problem‑solving skills
• Proficient in Microsoft Office including Excel and Word
• Familiar with database applications
• Excellent written and verbal communication skills
• Ability to build strong lasting relationships
• Strong organizational skills
• Must be self‑motivated and disciplined
• Ability to thrive in fast‑paced environment

Experience

• Bachelor's degree preferred
• Degrees in Finance or Accounting are a plus
• Experience at carrier, general agency or brokerage in a benefits support role, a plus
• Knowledge of health and ancillary insurance products and benefit plan designs, a plus

Salary

The typical base pay range for this role nationwide is $30 to $35 per hour. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location.

Benefits

• Health
• Wellbeing
• Retirement
• Other financial benefits
• Paid time off
• Overtime pay for non‑exempt employees
• Robust learning and development programs
• Variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance
• Reimbursement of job‑related expenses per the company policy
• Employee perks and discounts

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Equal Opportunity & Diversity

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics").

A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment.

For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francsico City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment.

OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application.

We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

About OneDigital

OneDigital is a growing organization of caring, collaborative, and driven professionals who have dedicated their careers to improving the lives of millions of people every day. We are in the people business. We offer employers and individuals insurance, financial services and HR consulting services, which improve the wellbeing, health and financial security of people across the US.

Learn More: At OneDigital, our promise is to help you do your best work and live your best life. Working at OneDigital is more than a career, it is a calling to serve. It is “a career of consequence.” We set the bar high and the pace fast. We value growth and learning and always make time to celebrate our successes. We have each other's back and use words like love and family in the same sentence with achievement and accountability.

Join the OneDigital Professional Network

We believe in living with purpose and thriving both as individuals and as communities. We call this "walking the talk", and it’s why we offer the same total-wellbeing benefits to our people as we do our clients. It also means feeling safe to speak up, being seen and respected for who you truly are, and being cared for by your leaders and team members.

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