Phlebotomist

PhlebotomistThe Phlebotomist is a professional member of the Clinical Services team. Responsibilities for this position include phlebotomy, waived testing and administrative tasks. This position requires strong competency in obtaining blood samples from patients to preparing specimens for laboratory analysis. This position will also require administrative abilities for checking patients in, scheduling future appointments and maintaining health data in our EHR.Essential Duties and Responsibilities:Ensuring patient safety and comfort during the procedureMaintaining a clean and organized work environmentAdhering to infection-control and safety proceduresPerform venipunctures to obtain a blood samplePrepare specimens for transport to our reference labMaintain current knowledge of phlebotomy techniques and proceduresMaintaining electronic health records (EHR) and documenting patient data in appropriate fieldsAs appropriate, taking patient phone calls and following up on patient requestsScheduling appointments, verifying insurance, checking patients in and out and assessing charges, including past due balances and collection of fees (e.g. copayment, co-insurance, point-of-care incentive)Knowledge:Knowledge of venipuncture and skin puncture techniquesKnowledge of infection control proceduresBasic understanding of medical terminologySkills:Excellent communication and patient interaction skillsHigh level of accuracy and attention to detailAbility to work in a fast-paced environment and under pressureProficient with medical office technology and equipment, including computers, copiers, scanners, fax machines, and phone systems, as well as MS Excel/Word/Outlook, Electronic Health Record systems and automated medical scheduling and billing programs.Effective management of multiple duties and responsibilities in a clinical settingEducation/Experience:Required:High School Diploma or equivalentCertified Phlebotomy Technician (CPT) certification1-2 years of phlebotomy experience in a hospital or clinic settingPreferred:Experience working with racially and ethnically diverse populations, low-income populations and people experiencing homelessnessAt least one year of experience in a primary care or public health setting functioning at the full extent of her/his trainingExperience with eClinicalWorksPrior work in performance or quality improvementPhysical Requirements:Full range of motion, including manual and finger dexterity and eye–hand coordinationStanding and walking frequently and occasionally lifting and carrying items weighing up to 50 poundsFrequent exposure to communicable diseases, biohazards, toxic substances, medicinal preparations and other conditions common to a clinical settingSome travel within western North CarolinaWork Environment:Fast paced work environment.The noise level in the work environment is usually moderate.Disclaimer: The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.