Operations Manager

Job Details Job Type: Restaurant Management Position Type: Full Time Date Posted: 06/12/2026 Location: 228 East College Avenue, State College, PA 16801, United States Job ID: 744000131981975 Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest‑growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Compensation Initial hiring pay range (based on location, experience, etc.): $23.00–$23.75 / hour plus monthly bonus incentive. Benefits Offered Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Accounts Company‑provided Life and Disability insurance Hospital Indemnity, Accident and Critical Illness 401(k) With Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning One Pass Gym Membership Program Tuition Reimbursement Crewmember Assistance Program Pet Insurance Perks & Rewards Weekly Pay* Competitive pay + monthly bonus Paid Time Off & Sick time 8 paid Holidays a year** Early closure for company events Casual Work Attire Perkspot Employee Discount Programs *Raising Cane’s pays weekly, except in some states (e.g., California) where the company pays bi‑weekly. **Some locations may vary Job Description The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations. Responsibilities Execute restaurant operations functions. Act as manager on duty and open/close the Restaurant. Manage cash handling and ensure accountability. Enforce Raising Cane’s policies and standards. Execute shift‑management meetings and uphold operations and safety standards. Use required tools, forms and logs to support shift execution, document results and take corrective action when needed. Deploy Crewmembers during a shift. Provide exemplary customer service. Utilize reward and recognition program for Crewmembers. Authorize employee functions requiring manager approval (e.g., discounts, promotions, time‑clock overrides). Ensure cleanliness of the Restaurant and that the facility is in good working order. Complete other duties as assigned. Essential Functions Lift and carry up to 50 lbs., bend, kneel, twist and reach overhead or below the waist. Navigate stairs, move quickly and stay on schedule throughout the shift. Take orders accurately, process payments efficiently and communicate clearly. Work safely around hot cooking equipment, cleaning supplies and common ingredients such as oil and flour. Maintain a clean, safe Restaurant while following all food safety and company procedures. Occasionally drive on behalf of the company for work‑related purposes when required (e.g., picking up product). Qualifications Required Qualifications: Must be 18 years of age or older. High school diploma or equivalent required. 3+ years of restaurant or retail management experience. Possess a valid, state‑issued driver’s license. Must complete all required Raising Cane’s company training programs. Able to work a variety of shifts including days, evenings and weekends and travel as needed for work‑related functions and training. Detail‑oriented, organized and able to manage multiple priorities that may be constantly changing. Self‑driven, flexible, energetic with strong analytical, written and verbal communication skills. Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems. Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and able to learn and adapt to new systems quickly. Preferred Qualifications: New restaurant opening experience. Additional Information All your information will be kept confidential according to EEO guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr