Seasonal Registration

Event Registration Specialist

As the primary point of contact for our event participants, you will own the entire registration lifecycle. Your goal is to deliver a seamless, welcoming, and high-efficiency arrival experience. You will manage data, resolve system issues, and provide top-tier customer service before, during, and after our conventions.

Core Responsibilities

• Manage Pre-Event Registration: Administer online portals, handle group bookings, and process exhibitor or sponsor ticket packages.
• Support Attendees: Answer inquiries regarding ticket fees, scheduling, and hotel logistics via phone and email.
• Lead On-Site Check-In: Greet guests, scan digital confirmations, process walk-up payments, and print name badges on demand.
• Distribute Event Materials: Hand out corporate swag, programs, lanyards, and directional guides smoothly.
• Maintain Data Integrity: Update database records, track real-time attendance metrics, and compile final post-event reports.
• Troubleshoot Technical Issues: Solve scanner malfunctions, resolve payment platform errors, and handle registration discrepancies quickly.

Qualifications & Skills

• Experience: 13 years in event registration, hospitality, or administrative customer service.
• Tech Savvy: Proficient with event software (e.g., Cvent) and Microsoft Excel.
• Communication: Exceptional verbal and written skills with a calm demeanor under pressure.
• Organization: Sharp attention to detail to minimize data entry or printing errors.
• Stamina: Ability to stand for long periods and lift up to 30 lbs of event materials.

What We Offer

• Competitive hourly or salaried compensation based on experience.
• Opportunities to network with industry leaders at major events.
• A fast-paced, collaborative, and exciting team environment.

Compensation / Pay Rate (Up to): $18.00 - $19.00