General Fulfillment/Kitting Associate

Job Description

Job Description

Description:

Want to be a part of our awesome Team? Our Fulfillment Associates work in a fast-paced environment that doesn't sacrifice quality.  

You must be detail-oriented, organized, and have experience working in a fast-paced environment. You will work to ensure that products are produced and shipped according to the order specifications and production schedules. 

The General Fulfillment/Kitting Associate is responsible for assembling, packaging, and shipping client orders, kits, marketing materials, and promotional products from 1Vision’s fulfillment warehouse. This position performs pick-pack-ship operations, kitting assembly, inventory management, and quality verification to ensure that client orders are fulfilled accurately, completely, and on time. Fulfillment Associates work with the 1Vision fulfillment portal and client-specific order management platforms to process and track orders from receipt through delivery.

The essential functions include, but are not limited to, the following:

· Pick, pack, and ship client orders accurately based on order specifications from the 1Vision fulfillment portal, EPS PrintStream, or client-specific platforms.

· Assemble kits by gathering specified components (printed materials, promotional items, inserts, samples) according to BOM (Bill of Materials) and kit specifications.

· Verify order accuracy by cross-referencing packed items against pick lists, packing slips, and kit specifications; ensure correct quantities, item numbers, and configurations.

· Package finished orders using appropriate packaging materials (boxes, padded mailers, tubes, poly bags, custom packaging) to prevent damage during shipping.

· Generate shipping labels, packing slips, and tracking information using shipping software and carrier systems (UPS, FedEx, USPS, freight carriers).

· Process incoming inventory by receiving, inspecting, counting, labeling, and storing materials in designated warehouse locations; update inventory records.

· Maintain accurate inventory counts through cycle counting, physical inventories, and real-time updates; report discrepancies to the supervisor.

· Operate warehouse equipment including forklifts, pallet jacks, hand trucks, tape machines, shrink-wrap machines, and package scales safely and effectively.

· Stage incoming raw materials, printed components, and promotional products in organized warehouse locations for efficient retrieval during fulfillment.

· Perform quality inspections on incoming materials and outgoing shipments to ensure products meet client standards and 1Vision’s quality requirements.

· Maintain clean, organized, and safe warehouse and fulfillment work areas in compliance with company policies and safety standards.

· Coordinate with Project Managers and Client Services on special fulfillment requests, rush orders, and client-specific packaging requirements.

· Follow all safety protocols including proper lifting techniques, forklift operation safety, and use of required PPE.

· Perform other fulfillment, kitting, and warehouse duties as assigned by the supervisor.

SUPERVISORY RESPONSIBILITIES

· This position has no direct supervisory responsibilities.

MINIMUM QUALIFICATIONS

Education

· High school diploma or GED is required.

Experience (Preferred)

· Six months of experience in fulfillment, warehousing, kitting, shipping, or a related production/distribution environment.

· Experience with pick-pack-ship operations, inventory management, and shipping carriers (UPS, FedEx, USPS) is a plus.

Knowledge, Skills, and Abilities

· Ability to read and interpret order documents, pick lists, packing slips, and kit specifications accurately.

· Strong attention to detail and commitment to order accuracy and quality.

· Basic math skills for counting, verifying quantities, and recording inventory.

· Ability to operate warehouse equipment (forklift, pallet jack, hand truck) safely; forklift certification preferred at hire, with company training and evaluation required before independent operation.

· Ability to work at a steady pace in a physically demanding warehouse environment, meeting daily throughput targets.

· Basic computer skills for using order management systems, shipping software, and inventory platforms.

· Team-oriented, reliable, and able to communicate effectively with coworkers and supervisors.

· Willingness to work flexible hours including overtime when client deadlines require it.

Certifications and Other Requirements

· Forklift certification preferred at hire. Regardless of prior certification, the employee must complete 1Vision’s forklift training and evaluation and be authorized by the company before operating a lift truck independently.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Regularly required to stand, walk, bend, stoop, kneel, and reach for extended periods throughout the shift.

· Frequently required to lift, carry, push, and/or pull up to 50 pounds; occasionally up to 70 pounds. Loads over 70 pounds require a team lift or mechanical assistance (pallet jack, forklift, dock plate).

· Regularly required to operate warehouse equipment including forklifts, pallet jacks, hand trucks, and shrink-wrap machines.

· Regularly required to load and unload delivery vehicles, including the operation of dock plates and liftgates.

· Exposure to varying weather conditions when loading and unloading at docks.

· This position does not drive company vehicles and does not make deliveries.

· Exposure to moderate noise levels in warehouse and production environments.

· Required to have sufficient visual acuity to read labels, shipping documents, and operate scanning equipment.

· May be required to work rotating shifts, overtime, weekends, and holidays based on shipping schedules and client deadlines.