Desktop Support Technician

Hallmark Global Solutions Ltd

Job Title: Desktop Support Technician

Experience:3-5Years

Work Location:Irvine CA.(onsite position from Day 1)

Work Mode: Onsite - 5 Days a Week Work from Office (mandatory)

Visa :USC and GC are encouraged to apply

Note :Exp in Endpoint tools: Intune, JAMF, SCCM, NinjaOne

Job Summary

The Desktop Support Technician provides high-level technical support for end users, ensuring reliability, security, and performance of end user devices and applications. This role supports a diverse user base, including executives and VIPs, and requires strong customer service and technical troubleshooting skills.

Essential Duties

Resolve Service Desk incidents and requests within SLA
Provide face-to-face and virtual end user support
Deploy systems, equipment, applications, and updates
Troubleshoot WAN/LAN/Wi-Fi issues and support infrastructure projects
Manage hardware inventory and coordinate replacements
Support telephony, video conferencing, and breakroom equipment
Maintain documentation and knowledge base articles
Provide end user training as needed
Maintain AD/Entra ID profiles, groups, and access provisioning
Identify automation opportunities to improve support operations

Required Experience

3-5+ years as a Desktop Support Technician
Experience supporting 300-500+ user environments
2+ years hardware troubleshooting in manufacturing
2+ years Active Directory maintenance
Experience supporting executives and VIPs
Hands-on support for Windows 10/11 and macOS

Skills & Certifications

CompTIA A+ or MCDST preferred
Bachelor's degree in a technical discipline required
Strong analytical and problem-solving skills
Excellent communication and customer service skills
Adaptability and willingness to learn evolving technologies

Technical Skills

OS: Windows 10/11, macOS, basic Linux
Suites: O365, SharePoint, G Suite, Exchange
Endpoint tools: Intune, JAMF, SCCM, NinjaOne
Identity: AD, Azure AD
Networking: TCP/IP, DNS, DHCP, VPN, 802.1x
Ticketing: ServiceNow, Jira Service Management
Hardware: PC/Mac, mobile devices, peripherals.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Desktop Support Technician in Irvine, CA vacancy

Desktop Support Technician
...Desktop Support Technician We are seeking a motivated and experienced Desktop Support Technician to provide hands-on technical support in a fast-paced corporate environment. The ideal candidate will have strong troubleshooting skills, excellent communication abilities...
Suggested
Hourly pay
Contract work
For contractors
Monday to Friday
E-Solutions
Tustin, CA
4 days ago
Desktop Support Technician
...Role: Field Desktop Support Technician || Irvine, CA Position Summary We are seeking a senior-level L3 Executive/VIP Support Technician with a proven track record of supporting C-suite leadership, board members, and high-profile stakeholders in demanding...
Suggested
Immediate start
Remote work
Prophecy Technologies
Irvine, CA
3 days ago
Desktop Support Technician
$18 - $20 per hour
...only considering applications submitted directly by candidates. Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive,...
Suggested
Full time
Remote work
Monday to Friday
GDR Group
Irvine, CA
2 days ago
Entry Level - Desktop Support Technician I
$20 - $25 per hour
...automobile financing to individuals with past credit problems, low incomes or limited credit histories. About the Position: Desktop Support Tech I ( I n-office position in Irvine, CA.) It is an entry-level position providing technical support and quality...
Suggested
Hourly pay
Full time
Contract work
Work at office
Consumer Portfolio Services
Irvine, CA
25 days ago
Desktop Support Technician
$20 - $30 per hour
...Position Overview We are seeking a Desktop Support Technician to provide technical support for end users in a Microsoft Windows environment. This individual will be responsible for deploying, configuring, troubleshooting, and maintaining desktop hardware and software...
Suggested
Contract work
Temporary work
Remote work
TEKsystems
Fountain Valley, CA
3 days ago
Desktop Support Technician- Bilingual in English and Korean
...Field Desktop Support Tech- Bilingual in English and Korean Role: Full Time Shift Time: 12 noon- 8 PM PT Location: Orange County, CA Onsite/In-person Responsibilities: Desktop support experience- troubleshooting, configuration, software installation Experience...
Full time
Work at office
Shift work
OSI Digital
Fountain Valley, CA
2 days ago
Desktop Technician
...Desktop Technician Seeking a skilled and highly motivated desktop technician to join our IT support team. As a desktop technician, you will be responsible for providing technical assistance and support to end-users, ensuring the smooth operation of desktop and laptop...
Samprasoft
Irvine, CA
1 day ago
Computer Technician
$18 - $20 per hour
...Professional Resources and our partner Dell, are looking for 3 Computer Technicians for a project in Costa Mesa, CA. If you or someone you... ...time 2:30pm (Swing shift deployment) on 7/28 ad 8am for post-support deployment 7/29 Location : Costa Mesa, CA Requirements...
Full time
Temporary work
Afternoon shift
ABBTECH Professional Resources
Costa Mesa, CA
3 days ago
IT System Administrator
...MSP or CSP. The IT System Administrator include maintaining and modernizing infrastructures (AWS/Azure/M365), troubleshooting and supporting network infrastructure (Cisco Meraki/SonicWall), supporting servers/workstations, and providing escalated support. The IT...
Bowman Williams
Irvine, CA
3 days ago
Senior System Administrator
$125k - $145k
...At DZYNE, you'll join a culture built on collaboration, integrity, and purpose. We celebrate wins, value diverse perspectives, and support every team member's success. Ready to do work that matters? Join us. Position Title: Senior Systems Administrator Location...
Full time
Work experience placement
Work at office
Local area
Immediate start
Visa sponsorship
Work visa
Flexible hours
DZYNE Technologies
Irvine, CA
2 days ago
Senior Systems Administrator
...Senior Systems Administrator Support of 3-tiered 24/7/365 high-availability environments including 24/7 on-call rotation Configuration and maintenance of common applications such as Apache, MySQL, NFS, NTP, SSH, DNS, and SNMP Middle-Tier Administration as well...
Local area
TecTammina
Irvine, CA
3 days ago
Systems Administrator
$48 - $58 per hour
...possible hire $48- $58 an hour We are seeking an experienced Systems Administrator to join the Infrastructure team and support the day-to-day administration, maintenance, and reliability of a primarily on-premises, Windows-based IT environment. This is a hands...
Full time
Contract work
Remote work
Work from home
Flexible hours
ConsultNet
Costa Mesa, CA
4 days ago
Systems Administrator
Systems Administrator | Icims Administrator We are looking for a skilled Systems Administrator with experience in managing Icims systems. The ideal candidate will have a strong background in system administration, with a focus on maintaining and optimizing our Icims...
Argyle Infotech
Irvine, CA
3 days ago
Laboratory Support Technician
$18 - $22 per hour
...radon, lead, silica, and more. Job Description Eurofins Built Environment Testing is seeking a Laboratory / Administrative Support to join our team! Laboratory Support / Administrative Support personnel is responsible for receiving and opening sample packages...
Hourly pay
Full time
Contract work
Monday to Friday
Weekend work
Eurofins
Tustin, CA
2 days ago
Laboratory Support Technician
$18 - $22 per hour
...Laboratory Support TechnicianEurofins Built Environment Testing is seeking a Laboratory / Administrative Support to join our team!Laboratory Support / Administrative Support personnel is responsible for receiving and opening sample packages from walk-in clients, FedEx,...
Hourly pay
Full time
Monday to Friday
Weekend work
Eurofins
Tustin, CA
3 days ago
IT Support Technician
...IT Support Technician Do you have the desire to work for a small fast-paced company that can offer the benefits of a major corporation with the career potential of a growing company? Vega ECM Solutions provides products and services to some of the largest corporations...
Work experience placement
Work at office
Remote work
Worldwide
Flexible hours
Weekend work
Vega ECM Solutions
Irvine, CA
3 days ago
Service Desk Administrator
...what you'll do : - Respond to and resolve Level 1 and Level 2 IT support tickets for all employees (onsite and remote) - Technology and... ...Take remote control of the end user device and troubleshoot IT/Desktop issues - Diagnosis and resolution of computer hardware,...
Work experience placement
Work at office
Remote work
I-Flow
Irvine, CA
4 days ago
IT Support Technician II
$51k - $82k
...IT Support Technician II Job Locations US-CA-Irvine Requisition ID 2026-169766 Position Category Information... ...unassisted, including servers, UPS units, network switches, desktop systems, monitors, and related hardware. Heavier equipment...
Contract work
Work at office
Local area
Relocation
Monday to Friday
Shift work
Rotating shift
Peraton
Irvine, CA
4 days ago
IT Support Analyst
$75k - $93k
...performance and enable consumers to enjoy a seamless, effortless lifestyle. Overview: We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities-from software and hardware support to onboarding,...
Local area
Worldwide
TP-Link North America, Inc.
Irvine, CA
2 days ago
Network Administrator II
$85k - $125k
...management tools for network mapping and monitoring.Review current network design, provide recommendations for improvements needed to support Data Center relocation.CCTV System Administration:Administer CCTV server and systems, currently using SYMPHIA VMS.Ensure the...
Full time
Relocation
TransCore
Irvine, CA
2 days ago
Linux Admin
...lifecycle management. • Proven experience in OS hardening, security baselines, user management and access controls. • Experience supporting enterprise applications running on Java and .NET platforms. • Exposure to Data Center Exit or on-premises to public cloud...
Full time
Diverse Lynx
Irvine, CA
2 days ago
Salesforce Administrator
...performance, reliability, security, and continued evolution of our Salesforce platform. Salesforce plays an important role in supporting CoreVest's lending operations. In this position, you will help ensure the platform remains dependable, scalable, and aligned with...
Seasonal work
Immediate start
Talentify.io
Irvine, CA
11 hours ago
Information Technology_USA - USA_System Administrator
Depot Provisioning Team Member Location: Irvine, CA - ONSITE Duration: 6 months Skill ID: 10850493 Competencies: ServiceNow ITAM (IT Asset Management) Role: Depot Provisioning Team member Relevant Experience (in Yrs): 6 Must Have Technical/Functional...
Real Soft
Irvine, CA
3 days ago
Senior Network Administrator
...general supervision from manager. Collaborate with peers and manager on operational tasks, system enhancements and project activities.Support enterprise Cisco network infrastructure, including routing and switching, wireless networking, SD-WAN, network monitoring, branch/...
Work at office
Remote work
SchoolsFirst Federal Credit Union
Tustin, CA
23 hours ago
Senior Linux Administrator
...Job Title: Senior Linux Administrator Location: Irvine, CA (onsite) Job Description: Provide advanced support for Linux server infrastructure, including troubleshooting and resolving complex system issues and escalations Linux vulnerability management...
United IT Solutions
Irvine, CA
4 days ago
System Administrator (L1/L2 Support)
...both L1 and L2-level tasks across servers, networks, and user systems. The ideal candidate will provide comprehensive technical support, ensure system uptime, perform preventive maintenance, and assist in implementing IT infrastructure improvements. Key Responsibilities...
Shift work
Envision Financial Systems, Inc
Costa Mesa, CA
12 days ago
IT Systems Administrator
...a versatile and service-oriented IT Systems Administrator to support the day-to-day technology operations of a school and administrative... ...incidents and service requests involving: Windows and macOS desktops Windows and macOS laptops iPads and other iPadOS devices...
Temporary work
Remote work
MetroSys
Irvine, CA
more than 2 months ago
MSP System Administrator - Level 2
...We take a methodical approach to providing reliable technology support. Our primary focus is to work with our clients to understand... ...determination to help support our growing client base. Our technicians are responsible for maintaining and improving our clients’ work...
Work at office
Remote work
Flexible hours
Weekend work
KaufmanIT, Inc.
Irvine, CA
18 days ago
Sr. System Administrator
...performance and connectivity issues. Optimization of network configurations for efficiency and security. Enterprise Applications Support for enterprise applications like MS Exchange, SQL, and SharePoint, including installation, configuration, and troubleshooting....
Work experience placement
Local area
Financial Partners Credit Union
Costa Mesa, CA
a month ago
IT Systems Administrator
$100k - $110k
...operations, manage AWS resources, administer Okta identity and access management, and drive automation to reduce manual work. This role supports end users, implements backup and recovery processes, and collaborates with security and engineering teams to enforce best...
Ongoing contract
Local area
Remote work
Everforth, Cybercoders
Costa Mesa, CA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!