Customer Service Representative

Company Description

Clean Coast Supply, LLC, founded in 2002, is dedicated to protecting and preserving the Gulf Coast through innovative solutions in Environmental Clean-Up and Emergency Response. With over 23 years of industry experience, the company has expanded its offerings to include Safety Supply, Grade D Breathing Air, Equipment Rentals, and Site Services. Committed to being a trusted one-stop shop, Clean Coast Supply is proud to be recognized as a leader and a trusted partner for safety and environmental needs. Located in Pasadena, TX, we prioritize exceptional service and reliable solutions for our customers.

Role Description

This is a full-time, on-site Customer Service Representative role based in Pasadena, TX starting at $17/hr. The Customer Service Representative will handle customer inquiries via phone, email, or in person to provide product and service information, resolve issues to ensure customer satisfaction, and maintain customer accounts by recording relevant details. Additional tasks include supporting sales operations, order processing, product sourcing, and collaborating with other departments to deliver exceptional customer experiences.

Qualifications

• Ability to deliver positive Customer Experiences and promote excellent Customer Relations.
• Best suited for individuals who enjoy staying busy, thinking critically, and helping others
• Able to thrive in collaborative, people-focused environments
• Highly interactive role with continuous communication throughout the day with customers, vendors, and team members
• Exceptional verbal and written communication skills.
• Requires strong multitasking, organization, and attention to detail
• Proficiency Microsoft Programs & Search Engines
• High school diploma or equivalent