Solution Engineer (Pre-Sales)- Small, Medium & Growth Business

Solution Engineer The Solution Engineer plays an essential role in aligning innovative strategies to technology solutions within complex accounts. They partner with clients and collaborate with internal teams to drive consensus on multi‑product technology solutions across the Salesforce product lines. This role focuses on business development, operations and IT strategy, product demonstrations, and delivering business value through thoughtful solutions. Responsibilities A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines. Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps. Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement. Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with the Salesforce Solutions. "Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer. Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives. Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value. Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions. Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy. Develop and deliver the story of the customer experience aided by Salesforce technologies. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position. Ability to travel based on territory alignment and region. Required Qualifications B.S. Computer Science, Software Engineering, MIS required. Knowledge of related applications, relational database and web technology. Solid oral, written, presentation, collaboration and interpersonal communication skills. Ability to work as part of a team to solve technical problems in varied political environments. Minimum of 2 years of professional experience. Preferred Qualifications Salesforce Certifications. Previous experience as a solution/sales engineer for a CRM company or similar technology. Basic programming experience in HTML and other web based technologies. Equal Employment Opportunity Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. This means that at Salesforce, we believe in equality for all and aim to create an inclusive workplace free from discrimination. All employees and potential employees are assessed on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to all aspects of employment, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, performance assessment, discipline, termination, and all related employment decisions. Compensation and Benefits In the United States, compensation for this role is determined by factors such as location, job level, job-related knowledge, skills, and experience. The typical base salary range for the position is $70,070 – $180,250 annually. Specific ranges apply to certain work locations, such as $77,070 – $198,170 per year in California, New York, and select cities. The range represents base salary only and does not include bonuses, equity, or other benefits. Benefits available include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at #J-18808-Ljbffr salesforce.com, inc.