Accounts Receivable Specialist (Cleveland)

Frantz Ward is seeking an experienced Accounts Receivable Specialist to join our Accounting team. This is an excellent opportunity for someone with accounts receivable experience who enjoys working with people and wants the opportunity to expand their skills beyond a traditional AR role.

The Accounts Receivable Specialist will work closely with our attorneys, Accounting team, and clients to help manage the Firm's accounts receivable process. Because this role involves direct client interaction, we are looking for someone who combines strong accounting skills with excellent communication, professionalism, and good judgment.

We also want this position to provide room for professional growth. In addition to accounts receivable responsibilities, this individual will have the opportunity to be cross-trained in other areas of the Firm's accounting operations, including accounts payable and payroll, providing valuable exposure to the broader financial operations of a law firm.

What You'll Do

• Assist with and help manage the Firm's accounts receivable and collection processes.
• Communicate directly and professionally with clients regarding outstanding balances, payments, and account questions.
• Work collaboratively with attorneys to follow up on outstanding receivables and determine appropriate next steps.
• Process and accurately record client payments.
• Research and resolve payment discrepancies and account-related questions.
• Maintain accurate accounts receivable records and prepare related reports.
• Assist with electronic payments and other client payment arrangements.
• Provide responsive, service-oriented support to attorneys, clients, and colleagues.
• Cross-train in additional Accounting Department functions, including accounts payable and payroll.
• Assist with other accounting projects and responsibilities as needed.
  

What We're Looking For

• 3+ years of accounts receivable, accounting, billing, or related experience.
• Experience in a law firm or professional services environment preferred, particularly in a role involving client interaction.
• Strong communication and interpersonal skills with the ability to handle client conversations professionally and tactfully.
• Excellent attention to detail and a commitment to accuracy.
• Strong organizational and time-management skills.
• Ability to handle confidential financial and client information appropriately.
• Ability to work independently while also being a collaborative member of the Accounting team.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Experience with Centerbase is a plus, but not required.
• Experience with electronic billing (e-billing) software or platforms is a plus, but not required.

Why Frantz Ward?

This is more than a traditional accounts receivable position. You'll have the opportunity to work directly with attorneys and clients, become an important part of our Accounting team, and broaden your experience through cross-training in accounts payable, payroll, and other accounting functions.

We take particular pride in the culture we've built at Frantz Ward, and our employees agree. In 2026, Frantz Ward was ranked #6 among Northeast Ohio employers with fewer than 150 employees in The Plain Dealer's Top Workplaces, marking our eighth consecutive year receiving the recognition. We were also recognized by Crain's Cleveland Business as one of the top five Best Places to Work in Ohio, our third consecutive year receiving that honor.

Frantz Ward offers a collaborative and professional work environment, competitive benefits, and opportunities to learn, grow, and build a career with the Firm.

This is a full-time, in-office position in our Cleveland office.

Compensation starts at $50,000 and increases based on experience.

Equal Employment Opportunity is a fundamental principle at Frantz Ward. In keeping with this principle, Frantz Ward does not discriminate in employment decisions on the basis of race, color, religion, gender, age, national origin, citizenship, disability, sexual orientation, veteran status, or any other protected characteristic under applicable federal, state or local law.

Frantz Ward LLP believes we provide a stronger and better place to work, think, and grow when we draw from the views of a diverse team. We strive to recruit, employ, and support individuals who contribute to our diversity. We recognize that achieving a truly diverse working environment is an on-going process, and we continue to foster diversity to ensure that everyone at Frantz Ward has a meaningful professional experience.