Veterinary Receptionist - Kalamazoo, MI

Who we are

Sprinkle Road Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday, Tuesday, Thursday, Friday. Rotating Saturdays

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where Teamwork and Work-Life Balance Truly Matter?

Sprinkle Road Veterinary Clinic is searching for a full-time Veterinary Receptionist to join our dedicated and supportive team! We are passionate about providing exceptional patient care while creating a workplace where team members feel valued, encouraged, and empowered to grow.

We believe that caring for our patients starts with caring for each other. That's why we strive to foster a positive, collaborative environment built around teamwork, camaraderie, and opportunities to continue learning and developing professionally. Whether you already have veterinary reception experience or are eager to learn, we'd love to meet you.

Why Our Veterinary Receptionists Love Working Here

• Supportive and collaborative team culture
• Opportunities to learn, grow, and continue developing professionally
• Positive scheduling that supports work-life balance
• A workplace where every team member's contributions are valued
• Meaningful work helping pets and the people who love them
• Team-focused environment that encourages camaraderie and support

What You'll Do

• Provide exceptional client service in person and over the phone
• Schedule appointments and support daily front desk operations
• Maintain accurate medical records and assist with office duties
• Communicate effectively with clients and veterinary team members
• Educate clients on preventive care, medications, and vaccines
• Manage multi-line phone systems and multitask in a busy environment
• Help maintain a welcoming and organized reception area
• Support the veterinary team in delivering high-quality patient care

What Our Veterinary Receptionists Bring

• Veterinary reception experience preferred, but willing to train the right candidate
• Strong customer service and communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude and team-oriented mindset
• Attention to detail and strong record-keeping abilities
• Passion for helping pets and the people who love them
• Commitment to continued learning and professional growth

The Extras You'll Actually Feel

• A clinic culture that values teamwork, kindness, and collaboration
• Scheduling that supports a healthy work-life balance
• Opportunities for mentorship, learning, and professional development
• A team that genuinely appreciates and supports one another
• Meaningful work making a difference in your community every day

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're looking for a Veterinary Receptionist role where your skills are valued, your growth is encouraged, and your team truly supports one another, we'd love to hear from you. Apply today and discover what makes Sprinkle Road Veterinary Clinic such a rewarding place to grow your veterinary career!

Diversity, equity, and inclusion are core values at Sprinkle Road Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.