Technical Analyst 5562

Our client is seeking a Technical Analyst to support a large-scale Field Network and Operations organization responsible for maintaining connectivity and infrastructure across hundreds of office locations. This is an excellent opportunity for a detail-oriented professional who enjoys process improvement, data analysis, project coordination, and cross-functional collaboration.

Do you have the following skills, experience and drive to succeed in this role Find out below.

In this role, you will help drive operational excellence by analyzing workflows, tracking initiatives, improving documentation, and providing reporting that enables informed business decisions. You'll work closely with technical and business stakeholders to support ongoing projects and ensure operational processes run efficiently.

Required Qualifications

• Experience as a Technical Analyst, Business Analyst, Operations Analyst, Project Coordinator, or similar role.

• Strong analytical, problem-solving, and organizational skills.

• Excellent written and verbal communication abilities.

• Experience creating and maintaining professional documentation, process maps, and reports.

• Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Teams, and SharePoint.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong attention to detail and commitment to delivering high-quality work.

• Proven ability to collaborate effectively with cross-functional teams and stakeholders.

Preferred Qualifications

• Experience supporting network operations, telecommunications, infrastructure, or technical operations environments.

• Familiarity with project management and ticketing platforms such as ServiceNow or similar tools.

• Knowledge of process improvement methodologies and operational excellence practices. xhyhwjd

• Experience building dashboards, operational reporting, and performance metrics.