Vital Records Administrative Assistant
Software Technology, Inc.
- Responds to inquiries from the general public; interacts with state and federal agencies, and external stakeholders daily to provide or obtain information.
- Collects and receipts appropriate fees for certificates or services; prepares correspondence requesting additional information, documents, or fees to finalize a legal process.
- Updates/Edits actual record in the database to correct information of a vital event, amends electronic image of records of event in compliance with Vital Records laws and rules, and enters request data into databases to track, locate and issue a record or certify no record found.
- Reviews court orders, forms, applications to determine compliance with laws and rules to process new certificate of birth. Reviews applications to determine entitlement to a requested service or record of event.
- Reviews scanned documents to ensure each document is attached to the correct image and explain and enforce Vital Records laws, rules, policies and procedures as they apply to each request.
- Accurately maintains daily cash drawer to ensure proper closeout; monitors activities in customer service lobby to ensure safety, traffic flow, and supplies. Reports suspicious documents, activity or behavior to supervisor for further action or investigation.
- Retrieves original certificates from storage boxes for inclusion in a sealed record file. Reviews documents to determine acceptability of records as supporting evidence to file or amend a record.
Vacancy posted 3 days ago
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