Phlebotomist/Lab Tech Riverside, California

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting‑edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. The Role The Laboratory Technician is a key member of the clinical research and laboratory operations team, responsible for performing a variety of technical and administrative tasks in support of clinical trials. This includes specimen collection, processing, documentation, and shipment in accordance with Good Clinical Practice (GCP), study protocols, and safety regulations. The technician will work with sensitive laboratory equipment, maintain a clean and organized lab environment, and assist with vital signs, ECGs, and data entry. A successful candidate will be detail‑oriented, safety‑conscious, and committed to supporting high‑quality clinical research. Type: Regular Full‑time Employee Pay Range: $22 - $26/hr Schedule: Mondays through Fridays, 8:00am – 5:00pm Location: Onsite in Riverside, CA (no capabilities for remote or hybrid work) Reports to: Site Director Benefits: Our benefits package for full‑time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more. Responsibilities Laboratory & Clinical Procedures Perform phlebotomy, urine collection, and sample processing (centrifuging, aliquoting, labeling). Prepare lab kits for each subject based on study protocols. Ship biological specimens following IATA guidelines and protocol requirements. Maintain specimen logs, shipping records, temperature logs, and other documentation. Conduct point‑of‑care tests (e.g., urine drug screens, pregnancy tests). Assist with patient procedures including vital signs, ECGs, and physical/neurological exam setups. Clean and sanitize lab equipment and work areas daily. Perform and document equipment calibration and ensure safety compliance (OSHA, HIPAA). Data & Documentation Accurately record lab results and maintain electronic and paper logs in systems such as CRIO or eCRFs. Respond to and resolve electronic data queries. Verify accuracy and completeness of data entries and study documentation. Participate in quality control and assurance initiatives to ensure regulatory compliance. Operational Support Monitor and maintain inventory of lab kits and supplies. Order dry ice and other lab necessities. Destroy expired kits and log per protocol. Support preparation of study‑specific training materials and lab manuals. Collaborate with study coordinators and medical staff to meet visit protocol requirements. May assist with infusion monitoring under clinician supervision. Requirements High School Diploma or GED required; Bachelor's degree preferred. Phlebotomy certification or equivalent required. Minimum 1 year of experience in a clinical lab setting required. Familiarity with Phase I‑IV clinical trials and relevant regulatory environments (GCP, GLP, ICH) preferred. Proficient with Microsoft Office (Excel, Outlook, Word) and database systems. Ability to handle infectious and potentially hazardous materials safely. Physically able to lift up to 50 lbs and endure periods of standing/movement. Strong organizational, time management, and multitasking skills. Excellent verbal and written communication; strong interpersonal skills. Ability to work independently and as part of a cross‑functional team. Customer‑service mindset and high level of professionalism. As set forth in Headlands Research’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. #J-18808-Ljbffr